Join Sephora as a Full Time Experience Lead in Victoria, BC, to drive exceptional client service across various departments. Foster team performance and enhance in-store experiences.

In this pivotal role, you will oversee departments such as Fragrance and Haircare while supporting your team to elevate client interactions. Your leadership will be vital in implementing Sephora’s selling model, managing feedback, and conducting performance assessments. You will also play a crucial role in organizing in-store events to improve client engagement and satisfaction.

Key Responsibilities:
• Ensure sales floor departments deliver outstanding client service
• Train staff to effectively utilize Client Interactive Technology




• Support impactful in-store events that meet business goals
• Coach team members and provide constructive feedback
• Demonstrate solid business acumen for sales opportunities

Requirements:
• 1-3 years’ experience in a similar role
• Excellent communication skills for influencing partners
• Proven ability to recruit and nurture store leaders
• Ability to understand store sales performance
• Commitment to enhancing client experiences

Engage with clients and drive results as Experience Lead at Sephora in Victoria.
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📌 Sephora Experience Lead - Victoria (British Columbia)
🏢 Sephora
📍 British Columbia