Join ICBC as a part-time Customer Contact Representative II in Victoria, British Columbia, providing vital service in driver licensing and safety. Engage with customers using effective communication and empathy.

This permanent part-time position at ICBC requires a minimum of 2 years in customer service, ideally with call center experience. As a key member of our team, you will deliver high-quality support while managing various inquiries. This hybrid role allows flexibility after a training period.

Key Responsibilities:
• Address customer inquiries promptly and professionally
• Supply accurate details regarding driver licensing services
• Educate customers on road safety initiatives
• Ensure exceptional service in a fast-paced environment

Requirements:
• Minimum 2 years of customer service experience
• Background in call centers preferred
• Strong analytical and listening abilities
• Effective communication skills essential
• Ability to thrive in a busy workplace

Enhance your skills and engage with your community in this rewarding role at ICBC in Victoria.
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📌 Customer Contact Representative II Role (British Columbia)
🏢 ICBC (Insurance Corporation of British Columbia)
📍 British Columbia