Join Emterra Group as a Collections Operations Manager, leading efforts in Surrey, BC. Oversee a dedicated team while ensuring exceptional service in recycling and waste management.

In the position of Collections Operations Manager, you will be responsible for the oversight of daily operations that ensure clean and safe communities. Lead a high-performing team through effective coaching and support in recruitment and training. Strive for continuous improvement in service delivery, productivity, and customer satisfaction within the dynamic landscape of waste management.

Key Responsibilities:
• Manage the performance of Route Supervisors and collection staff
• Coordinate daily operational tasks for safety and efficiency
• Analyze operational data to identify improvement opportunities




• Develop annual budgets and monitor expenditures
• Promote a strong safety culture among employees

Requirements:
• Relevant postgraduate degree or diploma
• Experience in operations management, preferably in waste sector
• Strong people management skills for building effective teams
• Experience in customer service management
• Proficient with Microsoft Office and operational systems

Lead the way in waste management operations at Emterra Group, fostering a safe and efficient working setting.
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📌 Surrey Collections Operations Leadership Role (British Columbia)
🏢 Emterra Group
📍 British Columbia