- Demonstrate a warm and professional attitude when interacting with all guests and co-workers.

- Arrive for your shift ready to work, and in your full uniform including nametag. Uniforms are the employee’s responsibility to purchase after the 3-month probationary period.

- Be knowledgeable about our dining menus, drink menus and daily features.

- Work efficiently and maintain a clean work environment at all times.

- Be effective in communicating with all other departments in the Restaurant.

- Keep the restaurant clean and tidy, as this is the first thing our guests see when they walk in.

- Ask questions when you are unsure how to do something. If a guest asks you a question you are not sure the answer to, let the guests know you are unsure and you will get back to them.

- Follow our company’s policies and procedures at all times.

- Upsell menu items wherever possible. Be aware of products we are out of and our daily soups and features.

- Complete shift check list during each scheduled shift.





- Responsible for coffee service set up and clean up when required.

- Be accurate and consistent when taking and inputting reservations.

- Provide consistency in our service standards and ensure the quality of our product is being met.

- Work with the front of house team to create the best possible dining experience for our guests.

- Strive to always provide the best service to our guests.

- Function and bar set up, service and clean up.

- Ensure you are checking the reservation book at the beginning, during and end of your shift.

- Deal with any guest complaints in a calm and qualified manner. Pass along all complaints to the management team.

Pay: $17.60-$17.80 per hour

Benefits

- Discounted or free food

- On-site gym

Experience

- serving: 1 year (preferred)

- Bartending: 1 year (preferred)

Licence/Certification

- Smart Serve (preferred)

Work Location: In person

📌 Server/Bartender (Pembroke)
🏢 Best Western Pembroke Inn u0026 Conference Centre
📍 Pembroke