Join us as an Experienced Jira Service Management Developer working in a hybrid setup. Leverage your service management expertise to enhance and configure JSM solutions that drive business success.

We are on the hunt for an experienced Jira Service Management Developer with 8-10 years of relevant experience. You will be responsible for designing and developing tailored JSM solutions to address both business and IT requirements. Your advanced skills will be instrumental in streamlining processes and optimizing service delivery.

Key Responsibilities:
• Design and configure JSM solutions based on requirements
• Develop custom workflows, fields, and request types
• Create automation rules for effective change and incident management
• Customize service catalogs, queues, and SLAs
• Enhance ongoing JSM configurations and environments

Requirements:
• Minimum of 8 years in Service Management
• Proven experience in JSM development and customization
• Expertise in automation and processes
• Hands-on skills in portals and service catalogs
• Knowledge of NetApp is a plus

Bring your JSM expertise to enhance our business IT solutions and create impactful changes.
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📌 Experienced JSM Developer in Hybrid Environment (Ontario)
🏢 Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
📍 Ontario