Join RONA as a Returns and Service Desk Associate to deliver outstanding customer support and manage return transactions effectively. Your role is crucial for a pleasant shopping experience for all customers.

As a Returns and Service Desk Associate at RONA, your main focus will be on greeting customers and enhancing their overall experience. You will handle merchandise return processes and maintain accurate cash reports at the end of your shift. Solid communication and customer service skills are critical, along with ensuring that all cashiers are prepared with necessary items. Additionally, you will follow store policies regarding loss prevention and safety.

Key Responsibilities:
• Greet and assist customers with inquiries
• Process returns and exchanges per store policy




• Balance cash reports at the end of each shift
• Prepare documents for rental vehicle services
• Ensure cashiers have all required supplies

Requirements:
• Strong experience in customer service is a must
• Previous cashier experience preferred
• Excellent verbal communication skills required
• Ability to follow policies related to safety
• Awareness of current promotions and products

Utilize your customer service expertise in the thriving environment at RONA to support your local community.
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📌 Returns and Service Desk Associate RONA (Quebec City)
🏢 Rona
📍 Quebec City