Join the Hard Rock Ottawa team as a Dual Rate Shift Manager overseeing both Pit and Shift Manager responsibilities. Elevate the experiences of our guests by ensuring top-notch management of the gaming floor and exceptional service.

As a full-time permanent member, you will balance duties between managing Table Games and leading a team of professionals in a vibrant casino environment. Your role will involve operational oversight, staffing management, and fostering a positive atmosphere for guests. With two years of Pit Manager experience, you'll ensure compliance with all regulations.

Key Responsibilities:
• Manage team performance and assign Table Games
• Maintain a productive work workplace for team members
• Oversee game operations, including opening and closing




• Conduct inventory of gaming equipment accurately
• Resolve guest issues professionally and promptly

Requirements:
• Degree or relevant certification in a related field
• At least two years in a managerial role in Table Games
• Five years of varied experience in related positions
• Strong ethical standards and customer service skills
• Ability to register as a Category 1 Gaming Assistant

Become an integral part of the Hard Rock culture with this management role in Ottawa.
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📌 Dual Rate Manager, Table Games (Quebec City)
🏢 Hard Rock Hotel & Casino Ottawa
📍 Quebec City