Join Veritext as a Client Services Professional and support legal teams in a hybrid work environment. Your role is essential in ensuring smooth operations for attorneys following depositions and managing client expectations effectively.
As a vital team member, you will focus on providing outstanding service by maintaining relationships with legal partners and managing all transcript-related tasks promptly. You'll need to navigate issues confidently while anticipating client needs and ensuring timely communication. This position emphasizes creativity in problem-solving and a keen eye for detail.
Key Responsibilities:
• Develop and nurture relationships with external partners in legal services
• Respond to client inquiries through email and phone efficiently
• Troubleshoot client issues,
ensuring accurate resolutions
• Keep track of timelines and communicate potential delays
• Relay updates and changes to orders to partners consistently
Requirements:
• 2-4 years experience in client services or legal setting
• Excellent communication and relationship-building skills
• Detail-oriented and able to manage multiple priorities
• Proficient in using technology and software relevant to legal services
• Adaptable and solution-driven mindset
Become an integral part of Veritext's mission to deliver exceptional client service.
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📌 Veritext Client Services Professional (British Columbia)
🏢 Veritext
📍 British Columbia
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