Transform learning for enterprise clients as a Senior Technical Account Manager at Docebo! Embrace AI technology to cultivate high-value partnerships and drive customer success.
In this pivotal role, you will be the technical cornerstone for our enterprise customers at Docebo. With your SaaS expertise, you will translate complex objectives into actionable technical strategies, ensuring seamless integration of our AI-powered learning platform. Build trusted relationships while presenting solutions and improving platform performance.
Key Responsibilities:
• Develop long-term technical strategies aligned with client goals
• Take ownership of enterprise account operations and growth
• Present platform performance insights to customer executives
• Advise clients on emerging innovations and features
• Continuously monitor key metrics to prevent risks
Requirements:
• At least 5 years of SaaS troubleshooting expertise
• 2+ years of experience managing enterprise accounts
• Robust skills in APIs, JavaScript, and data solutions
• Excellent communication across technical and business realms
• Openness to international travel up to 25%
Leverage your expertise in AI and technical management to only strengthen Docebo's impact on learning.
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