Join Terra Dygital Solutions as a Technical Support Specialist with Spanish proficiency. Help clients troubleshoot issues while delivering top-notch service in a collaborative environment.

In this full-time position, you will leverage your bilingual skills to address client inquiries regarding Microsoft applications and technical support. Responsibilities include managing urgent client issues, ensuring projects meet predefined metrics, and aiding onboarding and training for current clients. You will guide junior team members while maintaining an in-depth understanding of applicable technologies.

Key Responsibilities:
• Troubleshoot technical issues for clients in English and Spanish
• Provide backup and disaster recovery support
• Assist clients during onboarding and training processes




• Maintain documentation for projects and clients
• Participate in team and client meetings regularly

Requirements:
• 2+ years’ experience in a technical support setting preferred
• IT certifications: Microsoft O365/Azure required
• Knowledge of business applications and networking systems
• Excellent interpersonal communication skills
• Self-motivated and adaptable in a fast-paced environment

Bring your technical skills and bilingual communication to Terra Dygital Solutions as you support diverse clients effectively.
#J-18808-Ljbffr

📌 Technical Support Specialist (Spanish) at Terra Dygital (British Columbia)
🏢 Terra Dygital
📍 British Columbia