Join METRO as an eCommerce Operations Specialist, overseeing store processes and enhancing customer satisfaction. This full-time, temporary role presents an exciting opportunity in Ontario.

In this position, you will assist the eCommerce Director by launching new initiatives and ensuring that all store operations are aligned with customer needs. Your role involves training employees, executing current practices, and analyzing KPIs to improve performance. You will collaborate closely with various store leaders to develop effective training programs and provide operational support, ensuring a high-quality shopping experience.

Key Responsibilities:
• Support tool launches and departmental setups




• Identify and correct operational weaknesses
• Conduct customer needs and market activity reviews
• Develop training programs for eCommerce staff
• Track KPIs for store performance

Requirements:
• College diploma or University Degree
• 5-7 years of relevant experience
• Intermediate Microsoft Office and SAP knowledge
• Valid driver’s license for travel
• Knowledge of emerging legal trends in eCommerce

Make an impactful contribution to METRO's eCommerce success in Ontario.
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📌 eCommerce Operations Specialist in Ontario
🏢 Pharma
📍 Ontario