Join Axon as an Embedded Technical Account Manager in Grande Prairie, where you will enhance customer strategies through technical expertise and solution optimization in a hybrid work environment.

This position involves serving as the key technical contact for critical customer agencies, driving operational success by maximizing the use of Axon’s technologies. Collaborate with internal teams to represent customer feedback and influence product roadmaps. Your role will ensure that implementations are tailored to meet specific operational challenges and objectives.

Key Responsibilities:
• Act as the leading technical advisor for assigned agencies
• Develop comprehensive knowledge of Axon products and contribute to implementation
• Engage with stakeholders to drive operational alignment




• Support customer training and knowledge transfer initiatives
• Provide Tier 2 technical troubleshooting and escalation support

Requirements:
• Bachelor's degree in a relevant discipline or equivalent experience
• 4+ years in technical account management or customer success
• Familiarity with law enforcement systems preferred
• Solid communication and relationship-building skills
• Willingness to travel for customer support

Bring your expertise in technical account management to Axon and support essential public safety solutions.
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📌 Embedded Technical Account Manager Role (Alberta)
🏢 Sustainable World
📍 Alberta