Build, organize, and maintain internal AI knowledge environments, custom prompt libraries, and documentation repositories
Audit and update product feature data, technical documentation, and specifications in AI knowledge bases
Standardize AI prompt templates for recurring marketing, operational, and administrative tasks
Maintain workspace owners, source lists, and refresh cadences
Build n8n and Jira automations
Build, format, publish, and QA web pages, landing pages, and web forms
Troubleshoot common form and page issues and elevate platform or code issues
Manage the path of marketing leads from form submission to CRM
Maintain inventories of live marketing forms and landing pages, including destinations, fields, tracking data, and error handling
Ensure inbound leads have correct campaign, source, medium, and offer tags
Enroll leads in nurture or lifecycle programs and hand qualified leads to Sales Operations under documented rules
Maintain campaign membership and tracking in Salesforce, Zoho, or the standardized platform
QA tracking links, UTMs, redirects, thank-you pages, CRM records, campaign associations, and program enrollments
Flag and help resolve missing leads, duplicate records, blank source fields, and failed campaign or nurture enrollment
Manage platform access, permissions, seat allocations, credentials, and password vaults with IT
Coordinate payment cards, invoices, software subscriptions, renewals, and budget reconciliations
Maintain vendor documentation, contracts, and operational records
Maintain Jira boards, project tracking, and launch checklists
Document internal workflows, SOPs, and cross-functional operational processes
Partner with Sales Operations and consultants on form-to-CRM mapping, campaign definitions, and assignment rules
Requirements 1–3 years of experience in marketing operations, business operations, or technical coordination within a B2B SaaS or fast-paced technology environment




Practical knowledge of modern AI tools such as Claude, ChatGPT, Grok, or similar LLM environments for documentation management, workflow support, and prompt structuring
Experience working inside CMS platforms or contemporary web workflows such as WordPress, web builders, or Git-based site publishing
Basic understanding of web forms, hidden fields, and how submissions reach a CRM
Experience with campaign membership, UTM or source fields, and form-to-CRM handoffs
Comfortable managing Jira boards, platform credentials, software subscriptions, and operational task lists
Highly organized, systematic approach to software hygiene, document maintenance, and quality assurance
Exposure to Zoho, Salesforce, or another CRM at a reporting or data-entry level is nice to have
Familiarity with GitHub at the level of finding a file and following a publish process is nice to have
Light experience operating workflow tools such as n8n, Zapier, or Make from a documented playbook is nice to have
Core Competencies Demonstrates expertise in managing AI knowledge environments, optimizing marketing operations, and ensuring data integrity across CRM systems. Proficient in utilizing modern AI tools and web platforms to enhance documentation and workflow processes.
Highest-signal resume keywords AI Tools Proficiency
Marketing Operations Management
Jira Board Management
CRM Data Management
Web Forms and Submission Handling
ATS Optimization Keywords Hard Skills AI Knowledge Management
Campaign Membership Tracking
Web Form Management
Data Entry in CRM
Quality Assurance
Documentation Management
Automation with n8n
Technical Coordination
SOP Documentation
Operational Process Optimization
Soft Skills Highly Organized
Systematic Approach
Industry Keywords B2B SaaS
Fast-Paced Technology Environment
Marketing Operations
Technical Coordination
Workflow Support
Tools & Technologies Jira
Salesforce
Zoho
WordPress
GitHub
N8n
Zapier
Make

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📌 Marketing Operations Coordinator (Ontario)
🏢 Jobtailor
📍 Ontario