Kalamuna in Toronto is seeking a Senior Support Manager who will treat our support practice as a product, proactively shaping the offering and rallying the team to meet client priorities. You'll scope and estimate work, run site audits, and coordinate SMEs to deliver—while comfortable updating Drupal and WordPress content yourself.
This role emphasizes building client trust, timely delivery, and accountable communication with clients and internal teams, reporting to the Director of Projects.
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📌 Product-Driven Senior Support Manager (Contract to FT) (Ontario)
🏢 Kalamuna
📍 Ontario
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