Join an creative company as a Dispatcher and enhance service delivery for laundry equipment. Coordinate technician schedules and manage service calls effectively.

This role involves collaborating closely with the VP of Service to ensure customer needs are met promptly. You will gather detailed information about service requests, schedule technicians based on various criteria, and manage service communications with all parties involved. Your efficiency will be key to minimizing outstanding calls and enhancing customer satisfaction.

Key Responsibilities:
• Document and prioritize incoming service requests
• Schedule technicians efficiently using Zoho
• Adjust routes and schedules as needed
• Monitor overdue calls and follow up on parts
• Maintain accurate service records and notes

Requirements:
• Prior experience with service dispatching preferred
• Strong organizational and multitasking skills
• Proficient in Zoho or similar software
• Excellent communication with customers and team members
• Ability to respond quickly to service needs

Ensure exceptional service support as a Dispatcher and optimize customer experience.
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📌 Dispatcher for Laundry Equipment Services (Ontario)
🏢 People Store Staffing
📍 Ontario