Elevate your career as a Service Advisor with Maple Mazda, part of Zanchin Automotive Group. If you are passionate about guest experiences and vehicle care, this role is for you!
Maple Mazda is seeking an experienced Service Advisor to join our high-performing Service Department. You will serve as the vital link between our guests and technicians, recommending maintenance and repair solutions while maintaining excellent communication throughout the service process. A commitment to customer service and attention to detail is essential in this role.
Key Responsibilities:
• Sell necessary vehicle repair and maintenance services
• Act as liaison between customer and service technician
• Explain vehicle maintenance nature and costs
• Schedule appointments and provide repair status updates
• Prepare repair orders and invoices accurately
Requirements:
• 3+ years in Service Advisor or customer service role
• Secondary School diploma or equivalent
• Proficient with ERP and CRM systems
• Robust communication and organizational skills
• Ability to maintain professionalism and confidentiality
Become a trusted automotive partner for our guests, delivering exceptional service every day!
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📌 Customer-Focused Service Advisor at Maple Mazda (Ontario)
🏢 Zanchin Automotive Group
📍 Ontario
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