Join Trotman Auto Group as a Customer Service Coordinator at Comox Valley Dodge. You'll be key in optimizing service schedules and enhancing client satisfaction through dedicated support.

This full-time position requires a focus on customers and service operations in the dynamic automotive industry. As a Customer Service Coordinator, you'll answer calls, schedule service appointments, and manage customer interactions with a focus on creating an exceptional experience. Your ability to juggle multiple priorities will be crucial to success in this role.

Key Responsibilities:
• Schedule service appointments via inbound and outbound calls
• Provide high-level service and support to customer inquiries
• Maintain precise customer records and document all interactions




• Following retention programs to generate service appointments
• Ensure customer satisfaction with post-service follow-ups

Requirements:
• Relevant experience in customer service or business roles
• Solid organizational skills and detail-oriented
• Excellent communication and relationship-building skills
• Proficiency in MS Office and computer systems
• Clean BC Class 5 or 7 driver’s license required

Connect your customer service expertise with Comox Valley Dodge's team culture.
#J-18808-Ljbffr

📌 Customer Service Coordinator at Trotman Auto Group (British Columbia)
🏢 Trotman Auto Group - Shared Services
📍 British Columbia