Join the ATS Traffic team as a Customer Service Professional in Edmonton. This full-time role focuses on delivering exceptional service and support to customers seeking traffic control solutions.

As a Customer Service Professional, you will communicate with clients via phone, email, and in-person, managing their requests efficiently. Collaborating with Account Managers, you'll ensure a seamless experience for all customers while demonstrating superior organizational and planning skills. Your analytical talents will help in providing effective solutions to customer inquiries and issues.

Key Responsibilities:
• Assist customers with sales orders and quotes
• Direct incoming calls and serve walk-in customers
• Resolve inquiries and manage customer concerns




• Work closely with Account Managers on order fulfillment
• Develop lasting relationships with customers

Requirements:
• Approximately 2 years' experience in customer service or sales
• Familiarity with traffic control or construction industries preferred
• Solid computer literacy, especially in Microsoft Office 365
• Excellent communication and interpersonal skills
• High attention to detail and effective time management

Support clients in their traffic needs while enhancing ATS Traffic's mission in Edmonton.
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📌 ATS Traffic Customer Service Professional Role (Alberta)
🏢 ATS Traffic
📍 Alberta