Join CBI Home Health as a Care Access Representative in Lethbridge. Excel in scheduling and support effective communication to enrich client care.

This role at CBI Home Health focuses on managing the scheduling of direct care staff within a busy contact center. As a Care Access Representative, you will utilize scheduling software to optimize care delivery, meet KPIs, and maintain thorough communication with clients and providers. Your strong organizational skills and problem-solving mindset will be crucial for achieving success.

Key Responsibilities:
• Manage scheduling effectively to fulfill care plans
• Achieve individual KPIs for service efficiency
• Ensure transparent communication with all stakeholders
• Cultivate fruitful relationships with clients and staff
• Update and manage client and care provider information

Requirements:
• Grade 12 education is required
• 2+ years in Customer Service or similar roles
• Skilled in Microsoft Office and scheduling tools
• Excellent verbal and written communication skills
• Advanced computer literacy is essential

Utilize your scheduling expertise to ensure high-quality care delivery with CBI Home Health in Lethbridge.
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📌 Healthcare Scheduling Specialist - CBI Home Health (Alberta)
🏢 CBI Home Health
📍 Alberta