Join our enthusiastic team as a Remote Customer Service Specialist. Provide exceptional service and support to clients from the comfort of your home while expanding your product knowledge.

In this role, you will assist existing and prospective clients daily, ensuring they receive outstanding care. You will handle various customer inquiries, distributing benefit materials and determining eligibility. This position includes handling incoming calls and ensuring client requests for coverages are addressed promptly and effectively.

Key Responsibilities:
• Distribute benefit enrollment materials and assess eligibility
• Handle incoming customer service calls efficiently
• Dispatch calls to appropriate departments




• Respond to client coverage requests with accuracy
• Explain policies using our Needs Analysis system

Requirements:
• Strong communication skills for client interactions
• Ability to work independently in a remote environment
• Willingness to learn about current products and services
• Excellent customer service orientation
• Prior experience in a similar role preferred

Leverage your customer service skills and product knowledge from a remote setting while fostering client satisfaction.
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📌 Remote Customer Service Specialist (Quebec City)
🏢 Spade Recruiting
📍 Quebec City