Join OpenText as a Senior End User Services Analyst, where your skills shape the future of information management. Manage and enhance user technology in a vibrant workspace. This role is designed for a leader who thrives on implementing cutting-edge technologies and improving user experiences across multiple devices.

You will directly influence the management and security of global endpoints, engaging in projects that advocate innovation and efficiency. Reporting to the Service Delivery Manager, your contributions will be critical to business success. Key Responsibilities:

- Spearhead projects focused on end-user technology deployment
- Oversee the patching and auditing of global endpoints
- Lead security practices and endpoint hardening measures
- Implement identity management for devices
- Develop endpoint analytics to support decision-making Requirements:
- 4+ years of relevant experience in a senior role
- In-depth knowledge of Windows and macOS environments
- Hands-on experience with Microsoft Intune and Jamf
- Familiarity with endpoint reporting tools
- Excellent multitasking and project management abilities Enhance user engagement and create secure environments as you lead creative solutions at OpenText.

📌 Technical Leader in End User Services (Ontario)
🏢 opentext
📍 Ontario