Duration: 12 months Location: Montreal - Onsite Provides a variety of general office support services and clerical tasks to support to one or more business groups and facilitate group operations.
Collaborates with internal and external stakeholders to facilitate delivery of business objectives in accordance with applicable policies, processes, and controls.
Troubleshoots and resolves routine problems according to policies, standard procedures, schedules, and deadlines and maintains audit trails, or escalates non-routine problems.
Must Haves 2+ years of data entry and service file related work Strong knowledge and understanding of the business units key products and services, processes, and controls.
The ability to manage, track and prioritize multiple initiatives Good understanding of the business units risk and regulatory requirements.
Good knowledge of office equipment used by the business unit, such as photocopiers, computer, and printers.
Solid knowledge and understanding of routine procedures and/or processes of the work team.
Strong experience with transactional documentation types, workflow priorities,
and deadlines of processing areas that interact with the business unit.
Specialized knowledge.
Solid working knowledge of Microsoft Office Verbal & written communication skills Organization skills Collaboration & team skills Nice to Have Bilingual (French/English) communication skills Knowledge of business unit risk and regulatory requirements Specialized knowledge related to business operations Responsibilities Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
Takes immediate action to address serious infractions of policies or regulations.
Administers a filing system to ensure the availability of business and operational reports, forms, and other documentation.
Creates, maintains, and enters information into databases.
Tracks, verifies, and processes transactions.
Resolves or escalates invoice discrepancies in accordance Manage Service Level agreements as per set standards
📌 Junior Data Entry Clerk to support transactional processing and database administration using data entry and service file procedures (Montreal)
🏢 S.i. Systems
📍 Montreal
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