Sales Operations Manager Fully remote Flexibility to work with PST time zone We''re partnering with a global cleantech/infrastructure company to hire a Sales Operations Manager to drive operational excellence across the sales team.
If you''re a detaildriven, techsavvy operator who loves making sales teams faster and more effective, this senior individualcontributor role puts you at the centre of the engine.
You''ll be the connective tissue between Sales Operations, Salesforce, Finance, and Operations - owning the systems, processes, and reporting infrastructure that keeps deals moving from signed contract to delivered order.
This is a highimpact role for someone ready to own sales operations endtoend, build scalable processes and mentor others as the function grows globally.
What You''ll Lead Salesforce Administration user management, configuration, workflow/validation rules, prospect/quote management, and ongoing system optimisation.
Data Integrity run audits, cleanup campaigns, and enforce validation rules to keep Salesforce accurate and reliable.
Order Operations review contracts, enter orders, and coordinate with Finance & Operations through fulfilment.
Sales Reporting build dashboards and reporting packages covering pipeline, forecast, order status, win rates, sales cycle, quota attainment, and MTD/QTD performance.
Executive Analysis deliver weekly, monthly, and quarterly insights; support leadership with adhoc analysis and presentations.
Rep Support assist with proposals, pricing, quotes,
and contract queries.
Order Tracking monitor postclose status, resolve discrepancies, and escalate blockers early. COI Management own endtoend Certificate of Insurance requests, liaising with customers and insurance partners.
Process Optimisation document, refine, and scale lead routing, opportunity management, and quotetocash workflows.
Salesforce Training onboard and upskill the sales team on tools, processes, and best practices.
Sales Enablement manage competitive intelligence, resource libraries, and sales collateral.
Team Coordination support sales meetings, kickoffs, and training sessions.
Tooling & Integrations evaluate, implement, and integrate new sales tools.
What You Bring 35+ years in Sales Operations, sales analytics, or CRM administration (B2B hardware, SaaS, or infrastructure ideal).
Advanced Salesforce skills; Admin certification a plus.
Proven ability to document and optimise processes independently.
Strong Excel capability and comfort analysing sales data.
Experience with ERP/order management systems (Net
Suite, SAP).
Exceptional attention to detail and commitment to data accuracy.
Clear, professional communication confident presenting to leadership.
Experience supporting distributed/global sales teams is a plus.
Tools You''ll Use Salesforce Microsoft Office 365 (Excel, Power
Point, Outlook, Teams) Docu
Sign Share
Point Claude or similar AI tools
📌 Sales Operations Manager (Toronto)
🏢 yohrs
📍 Toronto