Join our team as a Full time Automotive Service Assistant based in Toronto. Ideal for those experienced in the automotive field, this role emphasizes excellent customer engagement and service management.
With a focus on the PH or US automotive industries, the candidate will manage customer inquiries and schedule service appointments effectively. You’ll be responsible for responding across various platforms and ensuring accurate information is provided for repair estimates. Utilizing ShopMonkey, you will maintain organized records and support essential marketing initiatives as well.
Key Responsibilities:
• Respond to customer inquiries via multiple communication channels
• Schedule and manage service appointments efficiently
• Create and deliver accurate repair estimates
• Track customer interactions and follow up on leads
• Assist in maintaining online presence and marketing efforts
Requirements:
• Proven customer service or administrative experience
• Excellent English communication skills
• Understanding of automotive services and estimates
• Ability to navigate CRM and management software
• Prior experience as an Automotive Service Advisor preferred
Leverage your automotive knowledge and customer service skills to excel in this pivotal role.
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📌 Full Time Service Assistant - Automotive Focus (Toronto)
🏢 WorkStaff360
📍 Toronto
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