Work Term: Permanent Work Language: English Hours: 30 to 40 hours per week Education: College/CEGEP Experience: 1 year to less than 2 years Network and system administration/administrator System, networking and LAN/WAN management/manager Computer and information systems security/information assurance Work setting Relocation costs not covered by employer Help desk Telecommunications industry Tasks Give access to computer networks Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems,



or appropriate software Perform Web-server backup and recovery operations Computer and technology knowledge Networking software Networking hardware Networking security Servers Desktop applications File management software Security software Mail server software TCP/IP Wireless networks Word

Press Transportation/travel information Own vehicle Willing to travel Valid driver''s licence Travel expenses paid by employer Work conditions and physical capabilities Work under pressure Handling heavy loads Attention to detail Ability to distinguish between colours Combination of sitting, standing, walking Standing for extended periods Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Organized Team player Ability to multitask Time management Honesty Screening questions Are you available for shift or on-call work? Are you currently a student? Do you have experience working in this field? Do you have the required certifications listed in the job posting? Do you meet the language requirements listed in the job posting for the position (English or French)? Employment terms options Morning On call Day Overtime available Health benefits Dental plan Disability perks Health care plan Paramedical services coverage Vision care benefits Financial benefits Bonus Mileage paid Other benefits Free parking available Paid time off (volunteering or personal days)

📌 help desk technician (Rocky View County)
🏢 VUE IT
📍 Rocky View County