ROOT CAUSE DENTAL GROUP

TMJ , Sleep , Airway Ortho

We're Hiring: Treatment & Financial Coordinator

London, ON Full-Time On-Site THE VISION WE'RE BUILDING

By 2028, Root Cause Dental Group will be the leading, most trusted name in Airway, TMJ, and Sleep , serving 1,500 patients a year. This role sits at the center of that growth: you’ll be one of the first faces patients trust with the biggest decision of their care journey, and one of the people who helps build the systems that let us scale without losing what makes this place different.

ABOUT ROOT CAUSE DENTAL GROUP

We help children and adults resolve jaw pain, snoring, sleep apnea, and airway issues through permanent, non-surgical solutions. We treat the root cause, not the symptom , using an airway-first approach, advanced diagnostics, airway-centered orthodontics, and non-invasive TMJ therapy. Thousands of patients have already experienced lasting improvements in breathing, sleep, and pain without surgery or short-term fixes. More at RootCauseDentalGroup.com.

Our Mission

Create a modern, disruptive healthcare company, transform patients’ lives by uncovering and addressing the root cause. We reconnect people to themselves and life through truth-driven care and deep human connection.

OUR CORE VALUES

Integrity & Authenticity

Be honest. Be real. Do what’s right.

Humility & Teamwork

Stay grounded. Work together. Keep learning.

Kindness & Positivity

Care deeply. Stay curious. Make a difference.

Accountability & Excellence

Take ownership. Guide each other. Give your best.

ABOUT THE ROLE

Manage patient treatment plans from initial consultation through completion





Present recommended care and explain clinical steps in simple, honest language

Coordinate appointments and keep patients moving forward on their care journey

Discuss financial options, handle payment arrangements, and support insurance documentation

Maintain accurate patient records and track treatment and financial status

Follow up on outstanding balances and collaborate closely with clinical and admin team members

WHAT YOU'LL NEED

Strong analytical skills to interpret treatment plans, financial information, and patient data

Excellent technical skills

Excellent communication and interpersonal skills , able to explain complex information clearly and build trust

Organizational skills, attention to detail, and the ability to manage multiple patient cases and deadlines

Dental, medical, or healthcare administration experience , treatment coordination or financial counseling , is an asset

Proficiency with practice management or billing software (Tracker for Dental is a plus) and general computer skills

High school diploma required; post-secondary education in business or healthcare administration is beneficial

IS THIS YOU?

This Role Is For You If…

You want your work tied to a mission bigger than a paycheck

You hold yourself accountable to outcomes, not just tasks completed

This Is Not For You If…

You want a slow-paced, unchanging role with no expectation of growth

You prefer to be told exactly what to do rather than make judgment calls

You want a job to clock into

Applications accepted through indeed.

Benefits

- Dental care
- In office parking
- Work with an amazing experienced team
- Opportunities to grow with the company

Work Location: In person

📌 Treatment and Financial Coordinator (London)
🏢 Root Cause Dental Group
📍 London