Request for tender #20260900 / VoIP telehone system Sommaire du poste The Division scolaire franco-manitobaine (DSFM) is seeking proposals from qualified proponents to provide a cloud-based or hosted Voice over IP (VoIP) telephone system, with handset hardware available for purchase or lease.

The objective of this Request for Tender is to obtain a turnkey VoIP solution that meets the current and future needs of DSFM.

The proposal must include all components and services required to implement and operate the system, including hardware, software, licensing, design, configuration, testing, staff training, maintenance, technical support, commissioning, and, where applicable, decommissioning of existing infrastructure.

The proposed solution must meet DSFM requirements for functionality, scalability, reliability, redundancy, ease of management, and disaster recovery.

Proponents must also demonstrate the total cost of ownership, including implementation and ongoing operational costs throughout the life of the solution.

Established in 1994, DSFM''s mission is to provide quality education to Manitoba''s francophone students.

Governed by francophone parents, DSFM reflects the interests and values of the Franco-Manitoban community.

When awarding the contract, DSFM will seek the best overall value, considering price, service, and solution capabilities.

The lowest-priced proposal will not necessarily be selected. DSFM reserves the right to adjust the quantities and specifications identified in the tender documents to meet its operational requirements and is not obligated to purchase all equipment or services requested.

The telephone system and related equipment must be delivered, installed, and fully operational no later than April 2 nd , 2027 .

Proposals and questions must be submitted by email to no later than 2:00 p.m. on Wednesday, September 30 th , 2026.

Address: 1263, chemin Dawson, Lorette, MB R5K 0S1 Telephone: (phone hidden) poste 3619 Thank you.

Annexes Annexe A CONFIGURATION Type Voice over internet protocol) System cloud-based or hosted Licences approx. 500 Locations: 29 Handsets Standard approx. 375 Secretary approx. 45 C onference approx. 2 Terme une dure maximale de 5 ans Features Annexe B Intercom Annexe C Points of clarification Annexe D Phone Numbers Annexe E Annexe B VoIP System Base Functionality Call restriction capabilities Ability to answer multiple calls per extension Auto Attendant Automated directory with name and extension dialing Call Forwarding Call Transfer Call Park Call Pickup Call Waiting Caller ID display or blocking Conference Calling PBX Custom Menus Do Not Disturb (DND) Extension Dialing (1 to 5 digits, including inter-school dialing) Fonction Follow Me Forward on Busy / No Answer Hunt Groups Ring Groups Pickup Groups Message Waiting Indicator (MWI) Music on Hold Night Answer Outgoing Only Receptionist sidecar or PC-based console Softphone for desktop or mobile devices Speed Dial Composition abrge Toll Restriction Voice Messaging with custom greetings Voice Mail to Email (Microsoft Exchange/Outlook) Voice Mail-Only Accounts/Licensing Call Recording Paging Call Log History Annexe C DSFM Intercom Systems Telephone system should integrate with intercom system listed below : AD Tran Bogen - Muticom 2000 Carehawk CH - 1000 Galaxy Three Sixty Maxivox Inc. 7000 communication system Panasonic- TVM50 Petcom 2200 Rauland Telcor - series 100 Administrative control console 125 Switchbank Telecor MCC - 300 Telecor Series Administrative Control Console Telecor XL MCC - 300 Console Telecor XL MCC - 4 Console Annexe D Points of clarifications: Please provide details regarding the following items: French-language services and user interfaces Service Level Agreements and Objectives (SLA/SLO)



Complete list of system functionality beyond the base VoIP requirements Network redundancy and failover capabilities Local support network Implementation plan Assigned project manager Responsibility for Moves, Adds, and Changes (MACD) Management and administration portal Value-added services, including qualified services required to supply and configure the solution 911 survivability capabilities PSTN connectivity method: PRI, SIP, or both Country in which the hosted solution resides Voice mailbox licensing costs Proof of concept availability Integration with the Three-Sixty Galaxy intercom solution (VoIP calling and paging on a single device) Product evolution and roadmap One-time telephone set purchase versus leasing or rental options Trouble-call billing and monitoring Ongoing support and maintenance costs Future system upgrade costs Accommodation of a provincial school division with 29 sites connected through an MPLS/ICL2/SDWAN network.

Annexe E Liste des numros tlphonique transfrer: Aurle-Lemoine, cole communautaire CP 900 81, ch.

Mmorial des anciens combattants Saint-Laurent (Manitoba) R0C 2S0 (phone hidden) Christine-Lesprance, cole 425, chemin John Forsyth Winnipeg (Manitoba) R2N 4J3 (phone hidden) Gabrielle-Roy, cole/collge rgional 310 A, chemin Lamoureux le-des-Chnes (Manitoba) R0A 0T1 (phone hidden) Gilbert-Rosset, cole communautaire CP 147 108, avenue Briault Saint-Claude (Manitoba) R0G 1Z0 (phone hidden) Jours de Plaine, cole CP 135 283, route provinciale 480 Laurier (Manitoba) R0J 1A0 (phone hidden) La Source, cole CP 240 T-102, avenue St.

Barbara Shilo (Manitoba) R0K 2A0 (phone hidden) La Voie du Nord, cole communautaire 271, chemin Weir CP 1223 Station Main Thompson (Manitoba) R8N 1P1 (phone hidden) Lacerte, cole 1101, promenade Autumnwood Saint-Boniface (Manitoba) R2J 1C8 (phone hidden) Lagimodire, cole 361, rue Senez Lorette (Manitoba) R5K 1 E 3 (phone hidden) Lo-Rmillard, centre scolaire 1095, chemin St.

Annes Winnipeg (Manitoba) R2N 4G5 (phone hidden) Louis-Riel, collge 585, rue Saint-Jean-Baptiste Saint-Boniface (Manitoba) R2H 2Y2 (phone hidden) Nol-Ritchot, cole 45, avenue de la Digue Saint-Norbert (Manitoba) R3V 1M7 (phone hidden) Notre-Dame, cole rgionale CP 250 45, avenue Notre-Dame Ouest Notre-Dame-de-Lourdes MB R0G 1M0 (phone hidden) Passage des Hivernants, cole 45, chemin Witham Winnipeg (Manitoba) R3X 0Z5 (phone hidden) Pointe-des-Chnes, cole 90, chemin Arena Sainte-Anne (Manitoba) R5H 1G6 (phone hidden) Prcieux-Sang, cole 209, rue Kenny Saint-Boniface (Manitoba) R2H 2E5 (phone hidden) Ral-Brard, cole communautaire CP 490 377, rue Sabourin Saint-Pierre-Jolys (Manitoba) R0A 1V0 (phone hidden) Romo-Dallaire, cole 81, chemin Quail Ridge Winnipeg (Manitoba) R2Y 2A9 (phone hidden) Saint-Boniface, cole DSFM 261, rue Youville Saint-Boniface (Manitoba) R2H 2S9 (phone hidden) Saint-Georges, cole CP 159 14, baie Caron Saint-Georges (Manitoba) R0E 1V0 (phone hidden) Saint-Jean-Baptiste, cole rgionale CP 130 113, 2 e Avenue Saint-Jean-Baptiste (Manitoba) R0G 2B0 (phone hidden) Saint-Joachim, cole CP 10 29, baie Normandeau La Broquerie (Manitoba) R0A 0W0 (phone hidden) Saint-Lazare, cole CP 70 116, avenue Chartier Est Saint-Lazare (Manitoba) R0M 1Y0 (phone hidden) Sainte-Agathe, cole CP 240 310, chemin Pembina Trail Sainte-Agathe (Manitoba) R0G 1Y0 (phone hidden) Tach, cole 744, rue Langevin Saint-Boniface (Manitoba) R2H 2W7 (phone hidden) Voix des Prairies, cole 851, chemin Panet Winnipeg (Manitoba) R2K 4C9 (phone hidden) Centre dducation des adultes 585, rue Saint-Jean-Baptiste Saint-Boniface (Manitoba) R2H 2Y2 (phone hidden) Camp Moose Lake CP 213,



Sprague PO (Manitoba) R0A 1Z0 (phone hidden) Bureau divisionnaire 1263, chemin Dawson Lorette (Manitoba) R5K 0S1 (phone hidden) Annexe F Thanks for filling out Annex F by following the link: Annexe F - Appendix F - DSFM VOIP.xlsx /* Import Google Font (si autoris) */ @import url(''/* Palette Rouge : #e82c2e Jaune : #febe10 Bleu fonc : #006b93 Bleu clair : #e7f6fd Violet : #5d63ad Vert : #62bb46 */ /* Conteneur gnral */ .dsfm-job-page { font-family: ''Poppins'', Arial, sans-serif; color: #222; max-width: 980px; margin: 0 auto 40px auto; padding: 24px 20px 40px 20px; box-sizing: border-box; background: #ffffff; } /* EN-TTE bandeau color minimaliste */ .dsfm-job-header { border-radius: 10px; padding: 18px 18px 14px 18px; margin-bottom: 22px; background: linear-gradient(120deg, #006b93 0%, #5d63ad 55%, #febe10 100%); color: #fff; position: relative; overflow: hidden; } /* Motif discret circulaire en arrire-plan */ .dsfm-job-header::after { content: ''''; position: absolute; right: -60px; top: -60px; width: 160px; height: 160px; border-radius: 50%; border: 14px solid rgba(231,246,253,0.35); } /* Titre principal */ .dsfm-job-title { font-size: 1.9em; font-weight: 600; margin: 0 0 4px 0; letter-spacing: 0.5px; } /* Sous-titre */ .dsfm-job-subtitle { font-size: 1.03em; margin: 0; opacity: 0.95; } /* Bandeau d''infos cls */ .dsfm-job-meta { display: flex; flex-wrap: wrap; margin-top: 14px; gap: 10px; font-size: 0.92em; } .dsfm-job-meta-item { background: rgba(231,246,253,0.9); color: #002538; border-radius: 999px; padding: 6px 12px; display: inline-flex; align-items: center; } .dsfm-job-meta-label { font-weight: 500; margin-right: 6px; color: #006b93; } /* CONTENU 2 COLONNES */ .dsfm-job-content { display: flex; flex-wrap: wrap; margin-top: 20px; gap: 20px; } /* Colonne principale */ .dsfm-job-main { flex: 1 1 60%; min-width: 270px; } /* Colonne latrale */ .dsfm-job-sidebar { flex: 1 1 30%; min-width: 230px; } /* Titres de sections avec barre verticale colore */ .dsfm-section-title { font-size: 1.05em; font-weight: 600; margin-top: 18px; margin-bottom: 8px; color: #006b93; position: relative; padding-left: 10px; } .dsfm-section-title::before { content: ''''; position: absolute; left: 0; top: 3px; width: 3px; height: 18px; border-radius: 3px; background: linear-gradient(180deg, #e82c2e, #febe10); } /* Paragraphe principal */ .dsfm-job-main p { margin-top: 4px; margin-bottom: 10px; line-height: 1.5; font-size: 0.96em; } /* Listes */ .dsfm-job-main ul { margin: 0 0 10px 18px; padding: 0; } .dsfm-job-main li { margin-bottom: 4px; font-size: 0.95em; } /* Encadrs latraux (cartes) */ .dsfm-job-box { border-radius: 8px; padding: 12px 14px; margin-bottom: 14px; background: #e7f6fd; border: 1px solid rgba(0,107,147,0.18); } .dsfm-job-box--accent { background: #ffffff; border: 1px solid rgba(93,99,173,0.35); } .dsfm-job-box--alert { background: #fff5f5; border: 1px solid rgba(232,44,46,0.35); } /* Titre des encadrs */ .dsfm-job-box-title { font-weight: 600; margin-bottom: 8px; color: #5d63ad; font-size: 0.98em; } /* Badge dans les encadrs */ .dsfm-badge { display: inline-block; padding: 3px 8px; border-radius: 999px; font-size: 0.78em; font-weight: 500; letter-spacing: 0.3px; } .dsfm-badge--green { background: #62bb46; color: #fff; } .dsfm-badge--red { background: #e82c2e; color: #fff; } .dsfm-badge--yellow { background: #febe10; color: #333; } /* Bouton / appel l''action */ .dsfm-cta { margin-top: 18px; padding: 11px 18px; background: #e82c2e; color: #fff; text-align: center; border-radius: 999px; font-weight: 600; text-decoration: none; display: inline-block; font-size: 0.96em; letter-spacing: 0.3px; } .dsfm-cta:hover { background: #c32228; } /* Petit texte en bas / note */ .dsfm-job-note { font-size: 0.82em; color: #666; margin-top: 10px; } /* Responsif */ @media (max-width: 720px) { .dsfm-job-content { flex-direction: column; } }

📌 Request for tender #20260900 (Lorette)
🏢 Division scolaire Franco-Manitobaine
📍 Lorette