Take charge as the Advice & Prevention Team Leader to support applicants' housing needs. Ensure compliance with legal frameworks and enhance service quality.
You will be responsible for line management of Targeted Housing Advisers, planning workloads, and conducting 1-to-1 meetings. Your role encompasses robust casework supervision to meet statutory obligations under housing legislation while exceeding performance targets.
Key Responsibilities:
• Lead and manage a team of housing advisers
• Oversee casework to ensure statutory compliance
• Provide technical guidance on tenant rights and eviction laws
• Evaluate team performance through monitoring and analytics
• Foster collaboration with various external stakeholders
Requirements:
• Experience in housing advice and legislative compliance
• Solid leadership and supervisory capabilities
• Familiarity with performance management processes
• Capability to resolve complex complaints and risks
• Proven record of improving service delivery outcomes
Leverage your leadership skills while enhancing the housing advice service.
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📌 Leadership Role in Housing Support Services (Saskatchewan)
🏢 Kingston and Sutton Council
📍 Saskatchewan