Join Ontario Medical Supply as a Mobility Funding Coordinator in Ottawa. Deliver exceptional service through order processing for healthcare clients and agencies while ensuring a smoother funding experience.
This full time, six-month contract role within the Customer Experience team emphasizes superior customer service and effective communication. You will process client orders for medical supplies and resolve inquiries from various sources, such as healthcare agencies and individual clients. Your goal is to maintain high standards of documentation and improve client satisfaction.
Key Responsibilities:
• Process and issue client orders for equipment and services
• Attend to and resolve client concerns via various communication methods
• Liaise with sales and funding agencies for paperwork completeness
• Maintain documentation for billing and assist with audits
• Create and validate client contact information as needed
Requirements:
• Post-secondary education in administrative or related fields
• Minimum 3 years in administrative and customer service roles
• Microsoft Office proficiency, especially in Excel and Outlook
• Knowledge of ERP systems preferred
• Bilingual in French/English is an asset
Bring your organizational skills and customer focus to Ontario Medical Supply in Ottawa.
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