Job Summary
We are seeking a dedicated and skilled person to join our team as a Service Ontario Customer Service Full Time Representative. This role involves providing exceptional client support, handling inquiries, and assisting customers with various services related to Ontario's government programs such as Licensing and OHIP Services. The ideal candidate will possess strong communication skills, a customer-focused attitude, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Duties

- Respond to customer inquiries in person with professionalism and courtesy
- Assist clients with service requests, including processing applications and providing information on government programs
- Perform data entry accurately into relevant systems while maintaining confidentiality
- Handle cash transactions and process payments securely when necessary
- Maintain knowledge of current policies, procedures, and services offered by Service Ontario




- Ensure adherence to phone etiquette and communication standards
- Support team members in achieving departmental goals through cooperative efforts

Experience

- Previous experience in customer service is important
- Familiarity with data entry and basic computer skills required
- Strong communication skills with the ability to effectively convey information and listen actively
- Knowledge of Ontario government services or related fields will be considered an asset

This position offers an engaging work environment where excellent communication skills and a commitment to customer satisfaction are valued. Candidates who are proactive, detail-oriented, and capable of managing multiple priorities will thrive in this role.

Job Types: Full time, Permanent

Pay: $19.00-$20.00 per hour

Work Location: In person

📌 Service Ontario Customer Service Representative Barrie
🏢 2744925 Ontario
📍 Barrie