Chinook Oral & Maxillofacial Surgery is looking for a full-time Dental Insurance Coordinator to join our team.

This is a permanent, full-time position, Monday to Friday.

The Dental Insurance Coordinator will play an significant role in helping our patients understand and navigate their dental insurance coverage and the financial aspects of their treatment. We are looking for someone who is organized, detail-oriented, comfortable working with numbers, and enjoys communicating with both patients and insurance companies.

Responsibilities

Responsibilities may include:

- Preparing and submitting dental insurance predeterminations and preauthorizations
- Verifying patient insurance coverage and benefits
- Reviewing insurance responses and estimates
- Explaining insurance coverage, estimated patient portions, and treatment costs to patients
- Following up with insurance companies regarding outstanding predeterminations and preauthorizations
- Coordinating benefits and predeterminations for patients with multiple insurance plans
- Communicating with patients regarding insurance questions and outstanding information
- Working closely with our surgeons, treatment coordinators, administrative team, and clinical staff
- Assisting with other administrative duties as required

Qualifications

Previous dental insurance experience is strongly preferred.



Experience working in a dental or oral surgery office, along with a strong understanding of dental insurance terminology, predeterminations, preauthorizations, claims, coordination of benefits, and dental fee guides, would be a significant asset.

The successful candidate should:

- Have excellent communication and customer service skills
- Be personable, professional, and comfortable discussing financial information with patients
- Have excellent attention to detail and organizational skills
- Be able to manage multiple tasks and consistently follow up on outstanding items
- Have strong computer and typing skills
- Work well independently and as part of a team
- Have a positive attitude and strong work ethic
- Maintain patient confidentiality at all times

Knowledge of ABELDent dental software is an asset.

What We Offer

We understand that our team works hard, which is why we provide an excellent compensation and benefits package, along with the opportunity to work in a professional, team-oriented oral and maxillofacial surgery practice.

We appreciate all applications; however, only candidates selected for an interview will be contacted.

Job Types: Full-time, Permanent

Benefits:

- Dental care
- Disability insurance
- Extended health care
- Life insurance

Work Location: In person

📌 Dental Insurance Coordinator (Lethbridge)
🏢 Chinook Oral & Maxillofacial
📍 Lethbridge