YOUR VOICE CAN BUILD A CAREERYOUR VOICE CAN BUILD A CAREER

This Is Not a Typical Call Centre Job

EcoTech Windows and Doors is one of Ontario’s fastest growing home improvement companies. We help homeowners upgrade comfort, energy efficiency, and long term value with premium windows and doors.

Growth creates opportunity. We are expanding our call centre and looking for sharp, confident communicators who want more than just answering phones.

If you like results, structure, and being rewarded for performance, you will do well here.

What This Role Is Really About

You are the first voice homeowners hear when they reach out to EcoTech.

You handle inbound calls from interested homeowners and follow up with warm outbound leads. Your job is to build trust, answer questions, and book in home consultations for our sales team.

This role rewards people who can think, listen, and guide conversations with confidence.

What You Will Be Doing

Answer inbound calls with professionalism and control
Follow up with warm leads and re engage interested homeowners
Book qualified appointments for our in home sales team
Handle basic questions and objections clearly and calmly
Update customer information accurately in our CRM
Hit daily, weekly, and monthly performance targets
Work closely with sales and marketing to improve results

What We Are Looking For

Experience in a call centre, customer service, or sales role
Strong communication skills and clear spoken English




Comfortable handling objections and guiding conversations
Organized and reliable with attention to detail
Competitive mindset. You like targets and results
Coachability. You apply feedback and improve quickly

Industry experience is a bonus but not required. We train the right people.

What You Get

Base pay starting at 18.00 per hour
Uncapped performance bonuses tied to results
Structured training and ongoing coaching
Clear advancement opportunities into senior roles and leadership
A professional, supportive, no nonsense team culture
Work that actually leads somewhere

Schedule and Details

Hours can range from, 20 - 44 hours per week
Monday to Friday with occasional evenings or weekends
Ontario based role
In person with work from home flexibility after training

Your Path Forward

Today you are mastering communication and booking skills
Next you are a senior specialist or team lead
Down the road you are managing people, performance, and income

We promote from within and reward consistency.

Ready to Step In?

Apply today on Indeed.
If you bring the attitude and effort, we will bring the prospect.

EcoTech Windows and Doors
The best today. The best tomorrow. The best always.

Job Type: Full-time

Pay: $18.00-$19.00 per hour

Benefits:

- Casual dress
- Flexible schedule

Education:

- Secondary School (preferred)

Experience:

- Customer service: 3 years (preferred)

Work Location: In person

📌 Customer Service Representative (Concord)
🏢 EcoTech Windows & Doors
📍 Concord