About the role

Order Fulfillment personnel support the efficient processing of online orders within a collaborative team environment. This includes fulfilling customer webstore orders, preparing and packaging merchandise, and assisting with customer interactions while delivering the best possible customer experience. The role requires a proactive and dependable individual with strong communication skills and a combination of computer proficiency and hands-on abilities.

Reports directly to: Shipping operations Manager

Main Duties

· Order Picking - picking a wide variety of products

· Order Packing - taping boxes, wrapping products in bubble wrap, packing products securely

· Clean and organize office and packing area

· Perform any other duties as requested by management within entire store footprint

Qualifications, Competencies & Experience

· Able to multi-task in a fast-paced environment and maintain a skilled demeanor under stressful situations

· Must be able to work well and communicate effectively and positively with customers and team members

· Attention to detail and eye for consistency





· Reliability and punctuality

· Open availability for weekends, statutory holidays.

· Availability to work shifts that may extend until 9:00pm.

· Ability to stand and walk for extended periods of time

· Ability to meet the physical demands of the job

Working conditions:

· 40 hours per week; weekend availability is required

· Physical ability to perform tasks that may require prolonged standing and other activities necessary to perform job duties

· Minimally must be able to lift 15 pounds without assistance; may lift up to 40 pounds with or without assistance

· Must be able to reach above and below shoulder height

· Ability to climb a ladder and use a stepstool

Pay: $18.50 per hour

Benefits:

- Store discount

Ability to commute/relocate:

- Vancouver, BC V5L 1S3: reliably commute or plan to relocate before starting work (required)

Experience:

- retail: 1 year (required)

Work Location: In person

📌 Order Fulfillment Specialist (Canada)
🏢 The Gourmet Warehouse
📍 Canada