About the Role

We are looking for an organized, proactive, and customer-focused Sales Office Manager to oversee the day-to-day operations of our sales office while supporting our sales team and ensuring the office runs efficiently.

This position combines sales administration, office management, customer service, scheduling, reporting, and general administrative responsibilities. The ideal candidate is highly organized, comfortable multitasking, and able to work independently while keeping the sales team supported and on track.

Key ResponsibilitiesSales Office Management

- Support the sales team with day-to-day administrative and operational needs.
- Coordinate sales appointments, meetings, schedules, and calendars.
- Maintain accurate customer, prospect, and sales records.
- Prepare sales reports, spreadsheets, presentations, and other documentation.
- Track sales activities, orders, invoices, and customer follow-ups as needed.
- Utilize CRM tools such as Hubspot to track sales activities, analyze data, and identify recent opportunities for growth.
- Assist with preparing quotes, proposals, contracts, and other sales documents.
- Coordinate communication between sales representatives, customers, management, and other departments.
- Help ensure sales processes and administrative procedures are followed consistently.
- Assist management with tracking sales goals, performance reports, and key metrics.
- Handle customer inquiries and provide professional assistance when needed.
- Follow up on outstanding administrative items to ensure deadlines are met.

General Office Management

- Oversee the daily operation of the office and maintain an organized, professional work environment.
- Answer and direct phone calls, emails, and general inquiries.
- Greet visitors, customers, vendors, and business partners.




- Manage incoming and outgoing mail, deliveries, and correspondence.
- Order and maintain office supplies and equipment.
- Coordinate office maintenance, repairs, cleaning, and other facility needs.
- Maintain office files, records, documents, and databases.
- Schedule meetings, appointments, and company events.
- Assist with onboarding current employees and coordinating office-related needs.
- Process invoices, receipts, purchase orders, expense reports, and other administrative paperwork.
- Coordinate with vendors, suppliers, service providers, and building management.
- Help maintain company policies, procedures, and administrative systems.
- Support management and other departments with special projects and administrative tasks.

Qualifications

- 2+ years of experience in office administration, sales administration, office management, or a related role.
- Strong organizational and time-management skills.
- Excellent written and verbal communication skills.
- Strong attention to detail and accuracy.
- Comfortable handling multiple priorities and meeting deadlines.
- Proficient with Microsoft Office, Google Workspace, or similar business software.
- Experience with CRM, accounting, scheduling, or other business management software is an asset.
- Professional, friendly, and customer-service-oriented approach.
- Ability to work independently while also collaborating effectively with a team.
- Strong problem-solving skills and a proactive attitude.

What We're Looking For

The successful candidate will be someone who takes ownership, stays organized, communicates clearly, and can keep things moving when the office gets busy. You should be comfortable switching between sales support, customer service, administrative work, and general office management throughout the day.

Pay: $60,000.00-$100,000.00 per year

Work Location: In person

📌 Sales Office Manager (Canada)
🏢 Norstrux Steel Buildings
📍 Canada