We’re looking for a warm, organized, and personable Patient Coordinator & Administrative Support team member to join our injectable clinic in the Yonge-Bloor neighbourhood.
This is a highly client-facing role and an important part of the patient experience. You’ll be the welcoming face and voice of our clinic — connecting with prospective and existing patients, keeping the front desk running smoothly, and helping create an experience that feels professional, personal, and comfortable from the moment someone reaches out.
We’re a small, close-knit team, and we’re looking for someone who will bring that same energy to our patients and our team.
What You’ll Do
- Open and close the clinic each day
- Welcome patients and provide a warm, professional first impression
- Manage incoming phone calls and general inquiries
- Respond promptly and professionally to incoming leads from marketing initiatives
- Communicate with prospective and existing patients via text messages and social media DMs
- Schedule and coordinate patient appointments as needed
- Check patients in and ensure a smooth arrival experience
- Check patients out and process payments
- Help maintain an organized, clean,
and welcoming front desk
- Monitor and order clinic supplies
- Assist with day-to-day administrative tasks to keep the clinic running efficiently
- Support the clinical team wherever needed
We’re Looking For Someone Who Is
- Warm, friendly, and genuinely enjoys interacting with people
- Confident and professional in person, on the phone, and through written communication
- Highly organized and able to multitask in a busy environment
- Responsive and comfortable communicating through text and social media
- Detail-oriented and dependable
- Comfortable working independently while also being a strong team player
- Naturally proactive — you notice what needs to be done and take initiative
- Comfortable discussing appointments, services, and general patient questions
- Passionate about creating an exceptional patient experience
- Interested in being part of a small team where everyone contributes
The Schedule
Full-time, Monday–Friday, 10:00 AM–6:00 PM
This position requires someone who is reliable and comfortable taking responsibility for opening and closing the clinic