Request for tender #20260900 (Canada)

Request for tender #20260900 (Canada)

17 Sep
|
Division scolaire Franco-Manitobaine
|
Canada

17 Sep

Division scolaire Franco-Manitobaine

Canada

Division Scolaire Franco-Manitobaine

Division scolaire franco-manitobaine - 1263 Dawson Road, Lorette, Manitoba R5K 0S1

1 Position available

Published on: September 11, 2026

Expires on: September 30, 2026

JOB DESCRIPTION

Request for tender #20260900 / VoIP telehone system

Sommaire du poste

The Division scolaire franco-manitobaine (DSFM) is seeking proposals from qualified proponents to provide a cloud-based or hosted Voice over IP (VoIP) telephone system, with handset hardware available for purchase or lease. The objective of this Request for Tender is to obtain a turnkey VoIP solution that meets the current and future needs of DSFM.

The proposal must include all components and services required to implement and operate the system, including hardware, software, licensing, design, configuration, testing, staff training, maintenance, technical support, commissioning, and, where applicable, decommissioning of existing infrastructure. The proposed solution must meet DSFM requirements for functionality, scalability, reliability, redundancy, ease of management, and disaster recovery. Proponents must also demonstrate the total cost of ownership, including implementation and ongoing operational costs throughout the life of the solution.

Established in 1994, DSFM's mission is to provide quality education to Manitoba's francophone students. Governed by francophone parents, DSFM reflects the interests and values of the Franco-Manitoban community.

When awarding the contract, DSFM will seek the best overall value, considering price, service, and solution capabilities. The lowest-priced proposal will not necessarily be selected. DSFM reserves the right to adjust the quantities and specifications identified in the tender documents to meet its operational requirements and is not obligated to purchase all equipment or services requested.

The telephone system and related equipment must be delivered, installed, and fully operational no later than April 2nd, 2027.

Proposals and questions must be submitted by email to [email protected] no later than 2:00 p.m. on Wednesday, September 30th, 2026.

Address: 1263, chemin Dawson, Lorette, MB R5K 0S1

Telephone : (phone hidden) poste 3619

Thank you.

Annexes

Annexe A

CONFIGURATION

- Type Voice over internet protocol)
- System cloud-based or hosted
- Licences approx. 500
- Locations : 29

Handsets

- Standard approx. 375

- Secretary approx. 45

- Conference approx. 2

- Terme une durée maximale de 5 ans
- Features Annexe B
- Intercom Annexe C
- Points of clarification Annexe D
- Phone Numbers Annexe E

Annexe B

VoIP System Base Functionality

- Call restriction capabilities
- Ability to answer multiple calls per extension
- Auto Attendant
- Automated directory with name and extension dialing
- Call Forwarding
- Call Transfer
- Call Park
- Call Pickup
- Call Waiting
- Caller ID display or blocking
- Conference Calling
- PBX Custom Menus
- Do Not Disturb (DND)




- Extension Dialing (1 to 5 digits, including inter-school dialing)
- Fonction Follow Me
- Forward on Busy / No Answer
- Hunt Groups
- Ring Groups
- Pickup Groups
- Message Waiting Indicator (MWI)
- Music on Hold
- Night Answer
- Outgoing Only
- Receptionist sidecar or PC-based console
- Softphone for desktop or mobile devices
- Speed Dial
- Composition abrégée
- Toll Restriction
- Voice Messaging with custom greetings
- Voice Mail to Email (Microsoft Exchange/Outlook)
- Voice Mail-Only Accounts/Licensing
- Call Recording
- Paging
- Call Log History

Annexe C

DSFM Intercom Systems

Telephone system should integrate with intercom system listed below :

AD Tran

Bogen - Muticom 2000

Carehawk CH - 1000

Galaxy Three Sixty

Maxivox Inc. 7000 communication system

Panasonic- TVM50

Petcom 2200

Rauland

Telcor - series 100 Administrative control console 125 Switchbank

Telecor MCC - 300

Telecor Series Administrative Control Console

Telecor XL MCC - 300 Console

Telecor XL MCC - 4 Console

Annexe D

Points of clarifications :

Please provide details regarding the following items:

- French-language services and user interfaces
- Service Level Agreements and Objectives (SLA/SLO)
- Complete list of system functionality beyond the base VoIP requirements
- Network redundancy and failover capabilities
- Local support network
- Implementation plan
- Assigned project manager
- Responsibility for Moves, Adds, and Changes (MACD)
- Management and administration portal
- Value-added services, including qualified services required to supply and configure the solution
- 911 survivability capabilities
- PSTN connectivity method: PRI, SIP, or both
- Country in which the hosted solution resides
- Voice mailbox licensing costs
- Proof of concept availability
- Integration with the Three-Sixty Galaxy intercom solution (VoIP calling and paging on a single device)
- Product evolution and roadmap
- One-time telephone set purchase versus leasing or rental options
- Trouble-call billing and monitoring
- Ongoing support and maintenance costs
- Future system upgrade costs
- Accommodation of a provincial school division with 29 sites connected through an MPLS/ICL2/SDWAN network.

Annexe E

Liste des numéros téléphonique à transférer :

Aurèle-Lemoine, école communautaire

CP 900 – 81, ch. Mémorial des anciens combattants
Saint-Laurent (Manitoba) R0C 2S0

(phone hidden)

Christine-Lespérance, école

425, chemin John Forsyth
Winnipeg (Manitoba) R2N 4J3

(phone hidden)

Gabrielle-Roy, école/collège régional

310 A,



chemin Lamoureux
Île-des-Chênes (Manitoba) R0A 0T1

(phone hidden)

Gilbert-Rosset, école communautaire

CP 147 – 108, avenue Bériault
Saint-Claude (Manitoba) R0G 1Z0

(phone hidden)

Jours de Plaine, école

CP 135 – 283, route provinciale 480
Laurier (Manitoba) R0J 1A0

(phone hidden)

La Source, école

CP 240 – T-102, avenue St. Barbara
Shilo (Manitoba) R0K 2A0

(phone hidden)

La Voie du Nord, école communautaire

271, chemin Weir – CP 1223 Station Main
Thompson (Manitoba) R8N 1P1

(phone hidden)

Lacerte, école

1101, promenade Autumnwood
Saint-Boniface (Manitoba) R2J 1C8

(phone hidden)

Lagimodière, école

361, rue Senez
Lorette (Manitoba) R5K 1E3

(phone hidden)

Léo-Rémillard, centre scolaire

1095, chemin St. Anne’s
Winnipeg (Manitoba) R2N 4G5

(phone hidden)

Louis-Riel, collège

585, rue Saint-Jean-Baptiste
Saint-Boniface (Manitoba) R2H 2Y2

(phone hidden)

Noël-Ritchot, école

45, avenue de la Digue
Saint-Norbert (Manitoba) R3V 1M7

(phone hidden)

Notre-Dame, école régionale

CP 250 – 45, avenue Notre-Dame Ouest
Notre-Dame-de-Lourdes MB R0G 1M0

(phone hidden)

Passage des Hivernants, école

45, chemin Witham
Winnipeg (Manitoba) R3X 0Z5

(phone hidden)

Pointe-des-Chênes, école

90, chemin Arena
Sainte-Anne (Manitoba) R5H 1G6

(phone hidden)

Précieux-Sang, école

209, rue Kenny
Saint-Boniface (Manitoba) R2H 2E5

(phone hidden)

Réal-Bérard, école communautaire

CP 490 – 377, rue Sabourin
Saint-Pierre-Jolys (Manitoba) R0A 1V0

(phone hidden)

Roméo-Dallaire, école

81, chemin Quail Ridge
Winnipeg (Manitoba) R2Y 2A9

(phone hidden)

Saint-Boniface, école DSFM

261, rue Youville
Saint-Boniface (Manitoba) R2H 2S9

(phone hidden)

Saint-Georges, école

CP 159 – 14, baie Caron
Saint-Georges (Manitoba) R0E 1V0

(phone hidden)

Saint-Jean-Baptiste, école régionale

CP 130 – 113, 2e Avenue
Saint-Jean-Baptiste (Manitoba) R0G 2B0

(phone hidden)

Saint-Joachim, école

CP 10 – 29, baie Normandeau
La Broquerie (Manitoba) R0A 0W0

(phone hidden)

Saint-Lazare, école

CP 70 – 116, avenue Chartier Est
Saint-Lazare (Manitoba) R0M 1Y0

(phone hidden)

Sainte-Agathe, école

CP 240 – 310, chemin Pembina Trail
Sainte-Agathe (Manitoba) R0G 1Y0

(phone hidden)

Taché, école

744, rue Langevin
Saint-Boniface (Manitoba) R2H 2W7

(phone hidden)

Voix des Prairies, école

851, chemin Panet
Winnipeg (Manitoba) R2K 4C9

(phone hidden)

Centre d’éducation des adultes

585, rue Saint-Jean-Baptiste
Saint-Boniface (Manitoba) R2H 2Y2

(phone hidden)

Camp Moose Lake

CP 213, Sprague PO (Manitoba) R0A 1Z0

(phone hidden)

Bureau divisionnaire

1263, chemin Dawson
Lorette (Manitoba) R5K 0S1

(phone hidden)

Annexe F

Thanks for filling out Annex F by following the link : Annexe F - Appendix F - DSFM VOIP.xlsx

Job typeProject

📌 Request for tender #20260900 (Canada)
🏢 Division scolaire Franco-Manitobaine
📍 Canada

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