Are you passionate about hospitality and delivering exceptional guest experiences? Hyatt Place Windsor is looking for dynamic and enthusiastic Front Desk Hosts to join our team.
Key Responsibilities:
- Greet and welcome guests with a warm and friendly demeanor
- Efficiently handle check-in and check-out procedures
- Assist with reservations and handle inquiries both in person and over the phone
- Maintain accurate records and ensure seamless guest experiences
- Handle guest complaints and concerns with professionalism and empathy
- Work collaboratively with other hotel staff to ensure smooth operations
- Stand for 8 hours, complete shift check list
- Work dual role in the bar/restaurant, perform bartending and server duties, along with helping in the kitchen to complete a guest food order
- Perform barista duties, including making and serving coffee and other beverages
- During downtime perform several cleaning duties, including cleaning washrooms, sweep and mop floors, change garbage and more
- Help with breakfast set up and tear down
- Reconcile all daily financial transactions and balance cash drawers
- Run end-of-day Night Audit functions and generate report
Qualifications:
- Previous hotel front desk experience is highly desirable
- Ability to work overnight independently, 11pm-7am mandatory, experience with working midnights an asset
- Smart Serve certification is an asset
- Experience in bartending and barista roles is an advantage
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- A positive attitude and a passion for delivering outstanding customer service
- Flexibility to work various shifts when needed, including evenings, weekends, and holidays
Why Join Us?
- Competitive salary. 50 cent premium for working Midnights
- A supportive and cooperative work environment
- Our commitment to diversity, equity, and inclusion
How to Apply: If you are ready to embark on a rewarding career journey with Hyatt Place Windsor, we would love to hear from you! Please submit your resume and a brief cover letter highlighting your relevant experience and why you are excited about this opportunity.
Join us at Hyatt Place Windsor and be a part of something extraordinary from the very beginning. We look forward to welcoming you to our team!
Pay: $18.25 per hour
Application question(s):
- What job experience do you have that you needed to stand for 8 hours with no sitting?
- Have you ever worked 11pm-7am by yourself? If yes, please explain what type of role was it?
- Are you able to work Sunday to Friday 11pm-7am. 40 hours a week?
Work Location: In person
📌 Full time Night Auditor - Front Desk Associate/Host (Windsor)
🏢 Hyatt Place Windsor
📍 Windsor
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