Job Type: Full-Time

Position Overview

We are seeking a sharp, proactive Catering Administrative Assistant to keep our fast-paced catering operations running seamlessly. You will serve as the organizational backbone of our office—handling client inquiries, managing event schedules, coordinating with culinary and venue teams, and ensuring every order detail is accurate. The ideal candidate thrives in a dynamic environment, excels at customer communication, and loves food service logistics.

Key Responsibilities

- Client & Order Intake: Field inbound calls and emails, answer preliminary catering inquiries, send out menus, and record precise order specifications (dietary restrictions, headcount, guest preferences).
- Event & BEO Coordination: Draft Banquet Event Orders (BEOs), invoice clients, process payments, and sync calendar dates across sales, kitchen, and delivery teams.
- Logistics & Dispatch Support: Organize delivery schedules, print packing slips, and communicate timing details to event leads and drivers.
- Inventory & Vendor Orders: Monitor inventory for disposable dishware, linens, office items, and specialty packaging; place routine orders with vendors.
- General Office Admin: Manage digital and physical event files, maintain client databases, handle incoming mail, and assist with staff scheduling or timecard processing.

Qualifications

- Education:



High school diploma required; Associate degree or hospitality training preferred.
- Experience: 1–2 years in an administrative role, ideally within hospitality, restaurant, event planning, or catering operations.
- Skills:
- Proficiency in MS Office (Excel, Word) and Google Workspace; experience with catering software (e.g., Caterease, Tripleseat, or Total Party Planner) is a major plus.
- Top-tier phone etiquette and written communication skills.
- Exceptional detail-orientation, particularly with headcounts, billing, and dietary needs.
- Calm and quick under pressure during peak event seasons.

Physical Requirements & Work Environment

- Hybrid environment of desk work and active warehouse/kitchen office management.
- Ability to occasionally lift up to 25 lbs (event binders, decor samples, or beverage stock).
- Schedule follows regular business hours, with occasional weekend or early morning/evening availability during peak event dates.

Benefits

- Health, dental, and vision insurance coverage options
- Career growth opportunities within event management and hospitality

To Apply

Submit your resume and a brief cover letter outlining your event or administrative background to [email protected] or apply directly to this ad.

Pay: From $18.00 per hour

Expected hours: 40.0 – 45.0 per week

Advantages:

- Dental care
- Extended health care
- Vision care

Work Location: In person

📌 Office Assistant (Canada)
🏢 Jane's Next Door
📍 Canada