We are a close-knit, quick-paced team looking for a reliable, eager to learn qualified to support our office manager, sales reps, and owners. If you have at least 1 year of office experience and excellent customer service skills, we want to hear from you!
What You'll Do:
- Customer Support: Answer phone calls, greet showroom visitors, and assist clients.
- Appointment & Calendar Scheduling: Coordinate and manage the daily timelines for templates, layouts, and installations across all team calendars.
- Proactive Client Communication: Confirm project times with customers, send official email notifications, and promptly communicate any schedule delays.
- Order & Inventory Placement: Process orders for essential project materials—including sinks, faucets, and stone—directly with suppliers.
- Delivery Verification & Returns: Inspect and tag incoming warehouse deliveries and process supplier returns for any leftover stone slabs.
- Job Documentation: Create and update work orders, and customer files .
- Change Order Management: Log file adjustments, update paperwork in the fabrication area, and send follow-up emails to maintain a clear paper trail.
- Pre-Fabrication Compliance Tracking: Follow up with clients to collect required faucet specifications, sink details, signed drawings, and disclaimers.
- Accounts Receivable & Billing: Process client deposits and balance payments, follow up on due invoices, and send payment receipts.
- Wrap-up Organize end-of-month receipts, scan worker cover pages, distribute warranty emails, and file completed files.
Job Details & Benefits:
- Type: Full-time, Permanent (In-person)
- Perks: Dental care, vision care, casual dress, and free on-site parking.
Please either send your resume to us through indeed OR you can also send your resume directly to us to:
[email protected]
Benefits:
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Vision care
Work Location: In person
Pay: $18.00-$23.00 per hour
Expected hours: 40.0 – 44.0 per week
Benefits:
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Vision care
Work Location: In person
📌 Office Administrator/Receptionist (Canada)
🏢 Silkstone & Granite
📍 Canada