Product & Fulfillment

Richmond Hill, ON

Full-time

About Us

At NutriCanine, we believe in making it easy and convenient for pet owners to feed their dogs freshly prepared, real-food meals so that they can live longer, healthier, happier lives. We offer a personalized meal plan subscription service, where we learn all about your pup, create a customized meal plan to meet their unique dietary needs, and then deliver real-food meals to your door in pre-portioned, ready-to-serve packages on a recurring basis.

We are a fast-growing start-up based in Richmond Hill, Ontario, and we're looking for a team member who is a hard worker, creative problem-solver, organized, and detail-oriented to join our pack!

Job Summary

As a Warehouse & Fulfillment Associate, you will report to the Operations Leads and support the order fulfillment, picking, packing, and production operations at our Richmond Hill facility. This full-time position requires a hands-on, self-motivated worker who can maintain high efficiency while ensuring quality standards. You will report directly to the CEO and work closely with the Production team. This is a full-time position based at our Richmond Hill facility. Personal transportation or proximity to location is strongly preferred.

Key Requirements

- Fluent English communication skills
- Reliable transportation or residence within commuting distance of Richmond Hill facility
- Physical ability to lift and move up to 60 lbs regularly
- Availability to work full-time hours

Core Responsibilities

Order Fulfillment & Production

- Pick and pack orders accurately according to order specifications and SOPs, including insulation,



gel packs and marketing material as needed
- Package raw dog food meals following recipes and safety standards
- Prepare and package dog treats per recipes
- Apply shipping labels and feeding instruction labels
Palletize shipments

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Administration & Systems

- Use platforms like Shopify and delivery platforms to manage orders, shipping and fulfillment
- Use project management tools like Asana for task tracking
- Print and organize packing slips and shipping labels
- Upload shipping details to courier systems
- Maintain accurate digital records
Follow established SOPs and organizational systems

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Warehouse Operations

- Process incoming and outgoing deliveries
- Unload and load pallets from trucks
- Transfer products between storage and freezer areas
Move master cases and boxes (up to 60 lbs)

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Facility & Inventory Management

- Count inventory and maintain inventory management system
- Clean production, fulfillment and office area
- Manage waste disposal
- Follow food safety and H&S; procedures

You Demonstrate

- Strong self-motivation and initiative
- Efficiency and attention to detail
- Excellence in time management
- Reliable attendance record
- Basic computer proficiency
- Commitment to food safety

Working Conditions

- Temperature-controlled environment with freezer access
- Standing for extended periods
- Regular heavy lifting
- Fast-paced environment

All NutriCanine employees must abide by and have the responsibility to follow and ensure the company’s Food Safety / H&S; policies and procedures to produce secure, legal, and quality products are followed.

📌 Warehouse Associate (Richmond Hill)
🏢 NutriCanine
📍 Richmond Hill