Build Your Career With Total

Total Plumbing & Heating is a growing mechanical contractor providing plumbing, HVAC, hydronic, commercial and service solutions across Alberta and British Columbia.

We're building a company where great people have the support, opportunity and accountability to do great work, build their careers and be part of something that's growing.

Built by Total

Our company is built by the people doing the work every day. From apprentices developing their trade to experienced journeymen leading in the field, we invest in people who take pride in their work, want to get better and understand that their contribution matters.

Backed by Total

You do the work, and we make sure you're backed by a team that helps you succeed. Our field teams are supported by operations, project management, service coordination, leadership, systems, training and the resources needed to get the job done properly.

Trusted by Total

Our reputation is built on doing what we say we're going to do. Customers, contractors, communities and teammates trust us to show up, communicate, solve problems and stand behind our work. Every person at Total plays a part in earning that trust.

Our Core Values

Collaboration | Leadership | Excellence | Accountability & Responsibility | Relationships

These aren't just words on a wall. They guide how we work, how we treat each other, how we serve our customers and how we make decisions.

The Opportunity

We're looking for experienced Service Plumbers and Service HVAC/R Technicians to join our Edmonton, AB team.

We're looking for the technician customers and teammates ask for by name — someone who can walk into a mechanical room, assess the situation, diagnose the problem and confidently determine the right solution.

This role will focus on residential, commercial and multi-family service work and will involve diagnosing, servicing, repairing and maintaining a wide range of plumbing, HVAC, refrigeration, heating and mechanical systems.

You'll work independently in customers' homes, commercial buildings and mechanical rooms while taking ownership of your work from diagnosis through completion. The ideal technician can think on their feet, solve problems under pressure, communicate clearly with customers and work through challenging or unusual issues.

What You'll Do

- Diagnose, service, repair and maintain residential and commercial plumbing and HVAC/R systems
- Troubleshoot furnaces, heating systems, boilers, hydronic systems and other mechanical equipment
- Diagnose and repair HVAC and refrigeration systems
- Service rooftop units, make-up air units and other commercial HVAC equipment
- Service and maintain hot water tanks and on-demand hot water systems
- Troubleshoot pumps, valves, controls and gas systems
- Perform preventative maintenance and service programs




- Read and interpret mechanical drawings, system layouts, manuals and work orders
- Troubleshoot and identify issues appropriate to your experience and certification level
- Determine appropriate repair solutions and communicate recommendations clearly
- Maintain accurate job documentation and required paperwork
- Communicate job progress, deficiencies, additional work and concerns
- Coordinate with dispatch, customers, supervisors and other trades as applicable
- Maintain tools, equipment, company vehicles and work areas
- Complete work in accordance with applicable codes, regulations and Total standards
- Follow company safety policies and procedures
- Represent Total professionally with customers, contractors and other trades
- Build positive customer relationships and deliver a professional service experience
- Support and contribute to the overall success of the team

What We're Looking For

- Journeyperson certification in Plumbing, HVAC, Refrigeration or a related trade
- Valid driver's licence
- Proven service and troubleshooting experience
- Strong diagnostic and problem-solving skills
- Experience working independently in customers' homes and commercial facilities
- Knowledge of applicable codes, regulations and safe work practices
- Strong professional communication and customer-service skills
- Ability to work independently and take ownership of assigned service calls
- Ability to work effectively as part of a team
- Organized and accountable for assigned work
- Comfortable using mobile applications for job documentation
- Ability to think critically and troubleshoot under pressure
- Commitment to secure work practices
- Willingness to continue learning and developing technical skills
- Ability to meet the physical requirements of the position

Experience That Would Be an Asset

Experience with any of the following is considered an asset:

- Commercial and multi-family service work
- Furnaces and heating systems
- HVAC and refrigeration systems
- Boilers and hydronic heating systems
- Rooftop units and make-up air units
- Hot water tanks and on-demand systems
- Pumps, valves and controls
- Gas systems
- Preventative maintenance programs
- Mechanical drawings and system layouts
- Customer relationship management and service communication
- Gasfitter certification
- Refrigeration certification
- Additional manufacturer or equipment training

What Success Looks Like

At Total, success isn't just getting the job done.



We expect our people to:

- Produce safe, high-quality work
- Take ownership of their responsibilities
- Diagnose problems accurately and provide effective solutions
- Meet reasonable productivity expectations
- Communicate problems before they become bigger problems
- Think critically and work through challenging service issues
- Complete documentation accurately and on time
- Communicate repair options and recommendations clearly to customers
- Build strong customer relationships
- Work effectively with the rest of the team
- Continue developing their technical skills
- Treat customers, teammates and partners professionally
- Help develop less experienced team members when appropriate
- Demonstrate our Core Values in how they work every day

What Total Offers

- Competitive compensation based on experience, certification and qualifications
- Company service vehicle
- Extended health and dental benefits
- Disability and life insurance
- Vision care
- RRSP matching
- Company events
- Company-provided tools and technology
- Overtime and service opportunities
- Training and professional development
- Opportunities for advancement and increased responsibility
- Exposure to a variety of residential, commercial and specialized systems
- Support from an established operations and leadership team
- The opportunity to build a long-term career with a growing company

This is a field-based trade position. Work environments may include residential homes, commercial buildings, multi-family properties, mechanical rooms, rooftops, construction sites and outdoor environments depending on the service call.

Competitive wages based on experience, certification and qualifications

Compensation is determined based on trade certification, relevant service experience, technical capability and the requirements of the position.

Ready to Build With Total?

We're not looking for average.

We're looking for people who care about the work they do, take ownership of their responsibilities and want to be the best at what they do.

If you're an experienced service professional who takes pride in solving problems, delivering quality work and creating a great customer experience, we'd like to hear from you.

Apply with your resume and current trade or certification information.

Built by Total. Backed by Total. Trusted by Total.

Job Type: Full-time

Pay: $40.00-$55.00 per hour

Benefits:

- Company car
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- RRSP match
- Vision care

Licence/Certification:

- Driving Licence (required)
- Plumbing Journeyperson Certificate (preferred)
- Gasfitter Journeyperson Certificate (preferred)
- Refrigeration Journeyperson Certificate (preferred)

Work Location: In person

📌 Service Plumber & Service HVAC/R Technician. (Edmonton)
🏢 Total Plumbing and Heating
📍 Edmonton