The Opportunity

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You Will

Strategic Leadership & Administration Governance

- Lead the development and execution of administration strategies and align with the Company’s business objectives.
- Lead the establishment of administrative policies, standard operating procedures, and governance frameworks.
- Drive continuous improvement initiatives to enhance service quality and operational efficiency.
- Lead cost optimization and resource allocation initiatives.
- Provide strategic recommendations and decision support to senior management on administration-related matters.

Regional Administration Management

- Oversee all administrative functions across the North America Support Centers, retail stores, and warehouses.
- Ensure the effective operation of office services, facilities, equipment, travel arrangements, and vendor management.
- Establish service standards and key performance indicators (KPIs).
- Develop and manage the annual administration budget and operating expenses.
- Review and approve administration-related expenditure and service agreements.

Asset Management

- Oversee the management of company vehicles for Store support centers.
- Ensure office and facility resources are utilized effectively.
- Support future office expansion and relocation projects.

New Store & Business Expansion Support

- Lead administration-related planning and setup activities for new stores, new offices, and business expansion projects.
- Establish standard operating procedures for administrative support during current store openings.
- Coordinate cross-functional resources to support major business initiatives.




- Support business expansion and growth projects as required.

Risk Management & Compliance

- Oversee licenses and permits application process.
- Oversee insurance claims process.
- Ensure compliance with government regulations and internal policies.
- Represent and oversee the Administration function in audits and compliance reviews.

Vendor & Contract Management

- Establish vendor management programs and procurement strategies.
- Lead major contract negotiations and vendor performance management.
- Develop service level agreements (SLAs) and performance metrics.
- Continuously identify cost-saving and process improvement opportunities.

Team Leadership & Talent Development

- Lead, coach, and develop the administration team.
- Establish succession planning and talent development programs.
- Set departmental goals and performance management processes.
- Enhance employee engagement and leadership development.
- Build a high-performing and collaborative team culture.

Business Partnership

- Partner with other functional teams to drive company initiatives.
- Provide analysis and recommendations related to administration management.
- Lead special projects as assigned by senior management.




- Represent the Administration function in cross-functional management meetings and decision-making discussions.

You Should Have / Be

- Bachelor’s degree or above in Business Administration, Management, Finance, or a related discipline.
- An MBA or relevant professional certification is an asset.
- 8 to 10 years of progressive experience in administration management.
- At least 5 years of experience managing multi-site or regional operations.
Experience in retail, construction, or multi-location operations management is preferred.

- This is an active job posting for a currently vacant position. We are recruiting to fill this role as part of our ongoing operational needs.

Benefits

- Performance bonuses
- Long term disability insurance
- Extended health/dental/vision care
- Retirement benefit
- Life/AD&D; insurance
- Paid vacation, sick, marriage, bereavement leaves
- 10% in-store staff purchase discount
- Subsidized staff meal

Shift

5-day work week (Monday to Friday), 9:00am – 5:30pm (Actual working hours may vary slightly by department, depending on operational needs.)

Safety Statement

Safety continues to be T&T; Supermarket’s top priority. We’ve established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible.

T&T; Supermarket is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, gender identity, age, veteran status, non-disqualifying physical or mental disability, or any other applicable characteristics protected by law.

📌 Senior Manager, Administration (Markham)
🏢 T&T Supermarket
📍 Markham