Our Philosophy

“Wahkohtowin” to create a safe, holistic and community-based healing home that promotes kindness, compassion and understanding, while working to reunite families.

Who We Are

Geoffery's Garden is a not-for-profit organization based in Winnipeg, MB. We are a family-focused, supportive housing initiative for parents involved in Child and Family Services. We work within the community and use a collaborative approach.

Our intention is to be a resource for parents and bridge the gap between social and cultural barriers in healing and reunification. We do this by bringing parents into contact with people and programs that meet their specific needs. In addition to providing a safe, supportive, and family friendly environment, Geoffery’s Garden offers an environment free of drugs and alcohol. Parents are expected to remain completely free from all mind-altering substances and all parents are randomly/weekly drug screened.

Team Lead Supervisor – Family Support

Job Type: Full time Location: Winnipeg, Manitoba Schedule: Primarily Monday to Friday, with flexibility required for occasional weekends and varied shifts Driver’s Licence: Valid driver’s licence required

About the Role

We are seeking a dependable, organized, and proactive Team Lead Supervisor to provide leadership and day-to-day support within a family-focused reunification home.

This is a hands-on leadership position working closely with staff, families, and management. The Team Lead Supervisor helps ensure daily operations run smoothly, staff expectations are communicated clearly, documentation is completed accurately, and the needs of families are followed through to completion.

The successful candidate must be comfortable taking initiative, managing multiple priorities, and working independently while maintaining strong communication with management.

Key Responsibilities

Leadership & Staff Support

· Provide consistent leadership and support to staff and families.

· Maintain clear communication between frontline staff and management.

· Conduct regular staff check-ins to identify successes, barriers, concerns, and priorities for the day.

· Ensure staff understand expectations, appointments, responsibilities, and assigned tasks.

· Follow up to ensure assigned tasks are completed.

· Address concerns proactively and communicate significant or outstanding matters to management.

Daily Communication & Documentation





· Prepare and maintain staff communications regarding appointments, reminders, family needs, responsibilities, and daily priorities.

· Review daily staff communications for accuracy and completeness.

· Review family support notes from the previous day.

· Identify relevant changes, concerns, missing information, or gaps in documentation.

· Ensure important information is communicated to the appropriate team members.

Childcare Oversight

· Manage and monitor childcare hours.

· Ensure childcare notes are completed accurately and consistently.

· Monitor the cleanliness and organization of the childcare area.

· Address concerns involving childcare documentation, hours, scheduling, or room cleanliness.

Parent & Family Support

· Complete weekly one-on-one meetings with parents.

· Build positive, professional relationships with families.

· Identify individual and family needs and ensure appropriate follow-through.

· Coordinate supports including childcare, therapy, counselling, recovery supports, gym or recreational supports, purchase orders, referrals, assessments, medical appointments, and other identified needs.

· Track identified needs through to completion.

· Ensure relevant information is incorporated into monthly family reports.

Monthly Reports & Documentation

· Prepare accurate and thorough monthly reports.

· Begin reports by the 1st of each month and ensure completion by the 8th.

· Include relevant information regarding family progress, identified needs, appointments, referrals, assessments, supports provided, and follow-up.

· Maintain professional, accurate, and timely documentation.

Systems Meetings

· Attend and actively participate in Systems Meetings.

· Provide relevant updates regarding families and program operations.

· Transcribe meeting notes as required.

· Assist with implementing recommendations and action items.

· Ensure assigned follow-up is completed.

Medical Appointments & Follow-Up

· Attend medical appointments with parents, children, or families when required.

· Communicate relevant information and recommendations to appropriate team members.





· Follow through on referrals, assessments, and recommendations resulting from appointments.

· Ensure relevant information is included in monthly reports.

Suite & Program Readiness

· Complete final checks to ensure residential suites are fully prepared for incoming families.

· Confirm suites are clean, organized, properly equipped, and ready for move-in.

· Identify outstanding repairs or required items and ensure concerns are communicated promptly.

Qualifications & Requirements

· Valid driver’s licence is required.

· Must be comfortable driving as part of job responsibilities when required.

· Strong leadership and interpersonal skills.

· Excellent written and verbal communication.

· Strong organizational and time-management abilities.

· Ability to manage multiple priorities and follow tasks through to completion.

· Strong documentation and report-writing skills.

· Reliable, accountable, and able to work independently.

· Ability to maintain professional boundaries and confidentiality.

· Comfortable working with families experiencing complex circumstances.

· Able to work collaboratively as part of a multidisciplinary team.

· Experience in family support, social services, residential care, addictions/recovery services, child and family services, community services, or a related field is considered an asset.

· Relevant post-secondary education in social work, human services, psychology, addictions, child and youth care, or a related field is considered an asset.

Schedule

This is a full-time position primarily scheduled Monday to Friday.

Because we operate a family-support environment, the successful candidate must have some flexibility. Occasional weekend work and varied shifts may be required depending on family, staffing, appointment, or program needs.

Who Will Succeed in This Role?

We are looking for someone who doesn't simply identify a problem or pass information along. The successful Team Lead Supervisor takes appropriate action, follows up, and helps ensure matters are brought to completion.

This position requires someone who is proactive, organized, dependable, compassionate, solution-focused, and comfortable providing leadership and accountability.

Pay: $18.00-$20.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

- Casual dress
- Dental care
- Extended health care
- Flexible schedule

Work Location: In person

📌 Team Lead/Supervisor- Family Support (Canada)
🏢 Geoffery’s Garden
📍 Canada