Overview

We are seeking an experienced and dynamic Restaurant Manager to oversee daily operations at East Side Mario's Oakville. The ideal candidate will possess solid leadership skills, extensive knowledge of food service management, and a passion for delivering exceptional customer experiences. This role involves managing staff, ensuring food safety standards, controlling inventory, and maintaining high-quality service in a fast-paced setting. Previous experience in both casual and fine dining settings, along with proficiency in POS systems, would be considered an asset. The Restaurant Manager will play a key role in fostering a positive team culture and driving the success of our restaurant.

Responsibilities

- Lead and supervise restaurant staff, including hiring, training, and performance management to ensure excellent service delivery.
- Oversee daily restaurant operations, including shift management, customer service, and food quality control.
- Control inventory levels, order supplies, and manage food production to minimize waste while maintaining quality standards.
- Implement staff training programs focused on food safety, hospitality excellence, and operational procedures.
- Monitor restaurant cleanliness and sanitation practices in compliance with health regulations.




- Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction.

Qualifications

- Experience in a fast paced restaurant an asset
- Strong knowledge of food safety regulations.
- Experience with POS systems an asset
- Demonstrated leadership skills with a background in staff training & development, team management, and supervising diverse teams.
- Excellent customer service skills with the ability to handle challenging situations professionally.
- Prior experience in hospitality management a plus.
- Ability to work under pressure in a fast-paced environment while maintaining attention to detail.
- Strong communication skills

We value passionate leaders committed to fostering teamwork and delivering memorable guest experiences.

If you think this is a good fit for you, then we look forward to hearing from you!

East Side Mario's is apart of the Recipe Unlimited Brand.

Pay: $48,000.00-$58,000.00 per year

Benefits:

- Discounted or free food
- On-site parking
- Store discount

Ability to commute/relocate:

- Oakville, ON: reliably commute or plan to relocate before starting work (preferred)

Experience:

- Customer service: 1 year (preferred)

Licence/Certification:

- Smart Serve (required)
- Food Handler Certification (preferred)

Work Location: In person

📌 Restaurant Manager (Canada)
🏢 East Side Mario's Oakville
📍 Canada