Join our dynamic dental practice as a Dental Administrator and become the vital link that keeps our office running smoothly! In this energetic role, you will coordinate daily administrative operations, ensure seamless patient flow, and support our team with exceptional organizational skills. Your proactive approach and attention to detail will help create a welcoming environment where patients feel cared for from their first visit to their follow-up appointments. This paid position offers an exciting opportunity to develop your administrative expertise within a thriving dental community.
Responsibilities
- Manage patient scheduling using dental practice management software such as Dentrix , Tracker, ensuring appointments are booked efficiently and accurately.
- Greet patients warmly at the front desk, verify insurance information, and collect necessary medical and dental histories.
- Handle multi-line phone systems to answer inquiries, confirm appointments, and provide excellent customer service.
- Maintain electronic medical records (EMRs) with precision, ensuring all patient information is current and confidential.
- Assist with billing procedures, insurance claims processing, and follow-up on outstanding payments.
- Support clinical staff by preparing treatment rooms, managing supply inventories, and coordinating patient flow throughout the day.
- Respond promptly to patient questions or concerns, demonstrating professionalism and a positive attitude at all times.
Requirements
- Proven experience as a Dental Receptionist or in a dental office setting with familiarity using Tracker.
- Strong knowledge of medical terminology relevant to dental care and insurance processing.
- Prior experience working with electronic medical records (EMRs) and managing front desk operations in a medical or dental workplace.
- Excellent organizational skills with the ability to multitask effectively in a fast-paced setting.
- Proficiency in handling multi-line phone systems and managing appointment schedules efficiently.
- Demonstrated office experience in both medical and administrative roles, with a focus on customer service excellence.
- Ability to work collaboratively with clinical staff while maintaining confidentiality and professionalism.
Embark on a rewarding career where your organizational talents make a real difference! We’re committed to supporting your growth in a vibrant environment that values dedication, teamwork, and exceptional patient care.