Overview

The Suffield MFRC is seeking a dynamic and passionate Digital Content & Communications Coordinator to help us elevate our mission and connect with military and veteran families, as well as the broader military community. This is a key role responsible for creating and executing communication strategies that promote our services, programs, and events through various digital channels, community outreach, and event promotion.

Responsibilities

- Communications & Content Strategy: Develop and implement an annual communications plan that includes newsletters, blogs, calendars, promotional materials, social media campaigns, and community outreach initiatives.
- Content Creation & Graphic Design: Create engaging and professional content, including posters, brochures, flyers, newsletters, program guides, calendars, social media graphics, presentations, and promotional materials that support organizational objectives.
- Digital Marketing & Social Media: Manage and grow the MFRC's social media presence, develop digital marketing campaigns, promote services and events, and analyze campaign performance and audience engagement.
- Website & Email Communications: Maintain website content, update online resources, and coordinate email marketing campaigns to ensure timely and accurate communication with military and veteran families.
- Video, Photography & Multimedia Production: Create and edit videos, photography, podcasts, blog content, and other multimedia materials to increase awareness, engagement, and participation in MFRC programs and services.
- Radio, Blog & Podcast Media: Coordinate and develop content for radio interviews, blogs, podcasts, and other public-facing media opportunities to strengthen community awareness and engagement.
- Event Promotion & Community Outreach: Plan, promote, and provide communications support for events, workshops, and community initiatives while collaborating with military and civilian partners.
- Brand Consistency & Messaging:



Ensure all communications and marketing materials reflect the MFRC brand, values, and messaging standards while maintaining a professional and consistent public image.
- Performance Tracking & Optimization: Monitor marketing and communication effectiveness through analytics and engagement metrics and make recommendations for continuous improvement.

Qualifications:

- Diploma or Degree in Communications, Marketing, Public Relations, Journalism, Digital Media, Graphic Design, or a related field is considered an asset.
- Minimum two years of experience in communications, marketing, content creation, public relations, or a similar role, preferably within a nonprofit, military, or community-based organization.
- Demonstrated experience creating and managing a variety of communication materials, including newsletters, calendars, social media content, posters, brochures, videos, presentations, and promotional campaigns.
- Proficiency with social media platforms, content scheduling tools, website content management systems, and digital marketing platforms.
- Experience using design and content creation software such as Canva, Adobe Creative Suite, CapCut, or similar tools.
- Experience with email marketing platforms such as Constant Contact and creating engaging email campaigns.
- Knowledge of photography, videography, and multimedia content creation is considered an asset.
- Strong organizational, project management, and communication skills with the ability to manage multiple priorities and deadlines simultaneously.
- Excellent grammar, spelling, proofreading,



and written communication skills, with exceptional attention to detail and accuracy in all public-facing materials.
- Strong creative thinking skills and the ability to develop engaging content tailored to diverse audiences.
- Demonstrated ability to work independently, take initiative, follow direction, and take ownership of projects from concept to completion.
- Ability to analyze engagement metrics and use data to improve communication and marketing effectiveness.
- A passion for supporting military and veteran families and an understanding of the unique challenges they may face.
- French language skills are considered an asset.
- Standard Level C First Aid/CPR/AED certification is considered an asset.

Additional Requirements:

- Government Reliability Screening, Criminal Records (Vulnerability Sector Screening) and Intervention Record Check
- Possession of a valid passport, willingness to travel by air
- Must be adaptable and thrive in a fast-paced, team-oriented environment

Why Join Us?

As the Digital Content & Communications Coordinator, you will play an key role in connecting military and veteran families with the services, programs, and support they need. Your work will directly contribute to our ability to serve the community and make a meaningful difference in the lives of the families we support. If you are a creative, proactive individual with a passion for communications, outreach, and community connection, we would love to hear from you.

To apply, please send your resume and cover letter to [email protected]

Please note: This is an in-office position based in Ralston Village, and remote work is not available.

The Suffield MFRC is committed to diversity, equity, and inclusion. We encourage individuals from all backgrounds to apply.

Benefits:

- Commuter benefits
- Employee assistance program
- On-site parking

Work Location: In person

📌 Digital Content & Communications Coordinator (Canada)
🏢 CFB Suffield Military Family Resource Centre
📍 Canada