Midas Vancouver Island – Colwood Full-Time | Market-competitive salary + Bonus

Midas is looking for a strong people-first leader to help run our busy automotive service location in Victoria.

This is not just a counter position. We are looking for someone mature, organized, customer-focused, and confident leading the day-to-day operation of a store alongside our technician team.

If you enjoy helping customers, managing workflow, building trust, coaching staff, and creating a strong team environment — we’d like to meet you.

About Us

Midas Vancouver Island operates multiple locations across Vancouver Island and continues to grow. We focus heavily on:

- Customer experience
- Preventative maintenance
- Digital vehicle inspections
- Strong communication
- Honest recommendations
- High-quality service

We are building long-term careers, not just filling positions.

What You’ll Be Doing

- Managing the front counter and daily workflow
- Greeting customers and building relationships
- Answering phones and converting inquiries into appointments
- Preparing estimates and explaining repairs clearly
- Following up on inspections and recommended work
- Coordinating workflow between technicians and customers
- Managing scheduling and same-day opportunities
- Helping maintain a clean, organized, professional store environment
- Assisting with team leadership and accountability
- Training and developing front counter staff
- Helping improve sales performance and customer experience
- Handling customer concerns professionally and calmly

What We’re Looking ForIdeal Candidate:

- Strong communication and customer service skills
- Proven ability to sell automotive services and build customer trust
- Ability to train, coach, and develop staff
- Previous automotive service advisor or management experience preferred
- Organized and calm under pressure
- Comfortable multitasking in a fast-paced environment
- Positive attitude and leadership mindset
- Strong sales and relationship-building ability




- Able to work independently and make decisions
- Experience with shop management software is an asset
- Automotive knowledge is strongly preferred

What We Offer

- Market-competitive salary
- Performance bonus opportunities
- Supportive ownership and leadership team
- Established customer base
- Growth opportunities within a multi-location company
- Professional work environment
- Long-term career opportunity

Compensation

- Competitive salary based on experience
- Bonus structure available

Schedule

- Full-time
- Monday to Friday
- Flexibility during busy periods may be required

Location Colwood, Victoria, BC

Apply Today

If you are looking for a stable long-term opportunity with a growing company that values professionalism, customer service, leadership, and teamwork, we would love to hear from you.

Please send your resume and a short introduction outlining your experience and why you feel you would be a great fit for this role.

Pay: $60,000.00-$100,000.00 per year

Benefits:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Application question(s):

- Describe your automotive service advisor and/or management experience, including team leadership and staff training.
- Are you comfortable selling automotive maintenance and repair recommendations directly to customers while building trust and maintaining robust customer service?
- In your own words, briefly describe how you would simultaneously handle a busy front counter, multiple incoming phone calls, an upset customer, and technicians needing direction all at once.
- What was your average monthly revenue (or key target KPI) at your last store, and what specific operational change did you implement that directly increased profitability or performance?
- When a technician falls behind on deadline or a team member isn't following the front-to-back workflow, how do you directly handle that situation at the counter to keep the day on track while maintaining shop accountability?

Work Location: In person

📌 Store Manager / Senior Service Advisor (Colwood)
🏢 Midas Colwood
📍 Colwood