Client Care Representative / Veterinary Assistant (Canada)

Client Care Representative / Veterinary Assistant (Canada)

17 Sep
|
Golf Glen Veterinary Clinic
|
Canada

17 Sep

Golf Glen Veterinary Clinic

Canada

Join Our Family at Golf Glen Veterinary Clinic

Do you love animals, enjoy working with people, and thrive in a team-oriented workplace? Golf Glen Veterinary Clinic is looking for a caring, enthusiastic, and dependable Client Care Representative / Veterinary Assistant to join our team!

Position: Part-Time | Approximately 15–25 hours per week

Proudly serving the Aurora and Newmarket communities since 1978, we have built a tradition of compassionate care, excellent service, client education, and strong relationships with the families we serve. Many of our patients have become part of our family over generations.

This is a hybrid role, combining client service and reception with hands-on support for our veterinary team and patients.

What You'll Do

Client Care

- Welcome clients and patients with warmth and compassion
- Answer phones, emails, and appointment requests
- Schedule appointments and assist with client inquiries
- Process payments and maintain accurate records
- Admit patients for appointments, surgeries, and procedures
- Provide basic education on nutrition, preventative care, medications, and post-operative instructions
- Promote clinic services and products
- Address client concerns professionally and involve the appropriate team member when needed
- Is comfortable learning clinic software and handling administrative tasks
- Is able to lift up to 50 lbs and assist with animal handling when needed

Veterinary Assistant

- Assist veterinarians and veterinary technicians with appointments and procedures
- Safely handle, restrain, and comfort patients




- Prepare and clean exam and treatment areas
- Assist with hospitalized patient care, feeding, walking, and monitoring
- Restock supplies and help maintain a clean, organized hospital
- Follow all patient care, safety, and sanitation protocols

We're Looking For Someone Who

- Genuinely loves animals and enjoys helping people
- Has excellent communication and customer service skills
- Is compassionate, organized, dependable, and detail-oriented
- Can stay calm and positive in a fast-paced environment
- Works well independently and as part of a team
- Is comfortable handling dogs and cats
- Is willing to learn and jump in wherever needed

Previous veterinary, animal care, or customer service experience is an asset, but we are happy to train the right person.

Why Join Golf Glen?

- Supportive and collaborative team environment
- Opportunities for learning and professional growth
- Modern veterinary hospital and equipment
- Staff discounts on veterinary services and products
- The opportunity to build lasting relationships with pets and their families
- A workplace where your contribution truly matters

If you are passionate about animals and want to be part of a team that treats every patient like family, we'd love to hear from you!

Please submit your resume and cover letter through this posting.

Hiring Manager: Kristen

[email protected]

Pay: $19.00-$22.00 per hour

Expected hours: 15.0 – 25.0 per week

Benefits:

- Discounted or free food
- On-site parking

Work Location: In person

📌 Client Care Representative / Veterinary Assistant (Canada)
🏢 Golf Glen Veterinary Clinic
📍 Canada

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