About the Role

We are looking for a reliable, organized, and customer-focused Customer Service Representative to join our team. The ideal candidate is fluent in English and Mandarin, has previous customer service experience, and is comfortable handling cash and assisting customers in a qualified environment.

Key Responsibilities

- Provide friendly, professional, and efficient customer service
- Communicate with customers in English and Mandarin
- Process customer transactions accurately and efficiently
- Handle cash and maintain accurate transaction records
- Follow company policies and procedures related to cash handling and customer transactions
- Assist customers with questions and provide clear information about our services
- Maintain an organized and professional work environment
- Complete daily administrative and operational tasks as required
- Protect customer information and maintain confidentiality
- Work effectively as part of a team

Qualifications & Requirements

- Fluent in English and Mandarin
- Minimum 1 year of customer service experience
- Previous cash-handling experience is required




- Strong communication and interpersonal skills
- Reliable, punctual, and organized
- Strong attention to detail and accuracy
- Comfortable working with financial transactions and handling cash
- Professional and customer-service oriented
- Professional references are required
- Successful completion of a Police Information Check is required as a condition of employment

What We’re Looking For

We value team members who are dependable, honest, detail-oriented, and committed to providing excellent customer service. If you enjoy working with people and are comfortable in a fast-paced, customer-facing environment, we would like to hear from you.

How to Apply

Please submit your resume through Indeed. Qualified candidates may be contacted for an interview. Professional references and a Police Information Check will be requested as part of the hiring process.

Pay: $40,000.00-$50,000.00 per year

Benefits:

- Dental care
- Extended health care
- Vision care

Work Location: In person

📌 CSR - Customer Service Representative (North Vancouver)
🏢 MoneyWay Financial Group
📍 North Vancouver