Job Summary:
Receptionists are the creators of First Impressions for all members and prospective members (guests) at Club16 Trevor Linden Fitness & She’s Fit! Receptionists are responsible for representing a high level of Club16 Trevor Linden Fitness & She’s Fit! values throughout each shift (Transparent, Energetic, Accountable and Member Focused). Receptionists are responsible for operating the front desk in a proficient and effective manner. A manner which ensures the smooth flow of supporting members, guests, and administrative accuracy through the club systems.
Essential Duties & Responsibilities:
Welcome members with a positive attitude and ensure a smooth check-in.
Handling any inquiries (in-person, phone, or email) professionally, and in a manner aimed at resolving any questions
Complete opening and closing duties for each shift
Maintain cleanliness and organization at the Front Desk, entrances, and the club
Actively assist and promote internal club promotions
Attend mandatory club meetings and training sessions
Ensure accuracy in all transactions
…other duties as required
Compensation & Perks
Club16 Trevor Linden Fitness & She’s Fit! offerings are rooted in performance and length of service measures. The base pay for this position starts at $17.40/hour subject to past employment experience and skills brought on by the successful candidate, at the discretion of the organization. Further wage increases are contingent on performance and total hours worked qualifying for an increase in the hourly wage.
Group Benefits (dental, mental health, massage, physiotherapy, and more)
Career development opportunities
Access to all Club16 and She’s Fit! clubs (17 locations)
Access to all Recovery Services (Red Light Therapy, Tanning, and Hydromassage)
Employee discount on Personal Training services
Employee discount on select retail items
Stronger Together Program discount to select retailers and service providers